-I work with product managers and engineering teams to conceptualize and craft solutions for CRM and marketing software tools. Including Microsoft Dynamics and Workfront. -I design user interfaces, convey ideas, and design end-to-end user experience via sketches, storyboards, high-fidelity mockups, or prototypes.-I lead a design operations sub-team responsible for designing internal custom tools for sales teams.-The internal tools UX COE team is less than six months old, and I developed the operational team goals, including project templates, a roadmap, intake processes.-Developed relationships with business leads and product managers to educate them on UX expertise and source new project opportunities.

-Successfully developed an onboarding experience for a premium subscription in an iOS mobile app, leading the project plan involving secondary research, user flows, wireframes, and high-fidelity screens.-Utilized Figma to create prototypes and conduct usability tests with 5 users. I provided user reports and implemented design updates as needed. -I designed and tested an onboarding experience for both new and existing users on iOS.

I specialize in aligning cross-functional teams, defining metrics-driven strategies, and delivering quantifiable results.-Established design quality standards at Pinterest through a comprehensive framework. Created data-driven design quality metrics based on thorough research. Shared refined standards across teams, fostering a unified vision.- Optimized design team operations by streamlining triage systems, improving cross-team communication, and building a design community. This resulted in a 30% reduction in design system triage delivery time and stronger partnerships with external stakeholders.-Implemented operational improvements for Foundation Design programs and processes, using data insights to identify opportunities. Achieved a 25% reduction in design iterations and accelerated project timelines.

-Streamlined roadmap processes included creating a roadmap, planning across 5 foundation teams, and project sizing to alleviate design team overload and standardize naming conventions with our partners.-Managed design process, project management, team influence, vendor onboarding, and creative contractor support while reporting quarterly results to leadership and managing program progress.-Developed quarterly L&D series providing team growth opportunities anddesigned organizational impact: 80% of the team participated, 100% reported workshop with a positive impact; continuous program adopted by two other design pillar teams.

I contracted through Hero digital in this capacity, embedded on-site in the Apple campus, working within the MarCom Interactive team. I guaranteed on-time delivery of services by supervising the production schedule, sustaining brand guidelines, nurturing agency partnerships, and removing roadblocks. To enhance productivity, I handled a creative team of eight persons, including designers, copywriters, content, and production artists. I upheld the liability of communicating daily project status updates and answering three products from asset production inception to delivery.Related

I acted as the producer of the entertainment department during Walmart redesign in May 2018 to provide over 30 pages from photo production, UX design, production, and schedule. I collaborated with cross-functional teams, such as marketing, site merchandising, design, copywriting, and content strategy, to ensure timely digital creative projects. Related

Activated mid to large-scale field marketing by efficiently contracting with the consultant. I achieved defined objectives through agency engagement and freelancer coordination. Related

In this capacity, I liaised with Creative Director to establish, enforce, and proceed with production activities, including photoshoots, email campaigns, video production, website developments, and creative product development. I supervised a team of freelancers, vendors, and talent to create hiring, scheduling assign duties, and support projects simultaneously. Related