Christina H. Email & Phone Number

New York, United States

Richmond Hill, Georgia, United States

• Ensured management obligations for the office were completed; oversaw supply needs, demonstrated effective communications, and prioritized planning• Maintained facilities management, including space, cleanliness, and associations• Processed referrals from medical professionals for requested patient care; scheduled consultations with potential clients via Google Calendar and managed waitlist and client information - Strictly adhered to patient confidentiality and HIPAA requirements• Reviewed and processed patient handbook, managed and updated authorizations and ABA testing materials in the records management system; systematized patient data on an MS Excel document that organized patient care needs • Reviewed clinician's session notes and entered timesheets into a secure database that maintained limited access to need-to-know information• Performed general clerical duties that included answering phones, operating the printer, scheduling meetings, filing and collecting patient's copayments, and sending out weekly invoices via Square

Hinesville, Georgia, United States

• Processed referrals from The Georgia Division of Family & Children Services (DFCS) or Amerigroup for trauma assessments; maintained patient confidentiality and HIPAA requirements - Scheduled trauma assessments using Google Calendar• Obtained consent forms via SignNow, reviewed and processed trauma reports, consents, and test materials; updated and maintained CORE program required information and paperwork from the clients and assessed notes for services• Evaluated and processed clinicians tracking sheets for data accuracy and program compliance using MS Excel data applications; synchronized client records that ensured quality care and continuity of operations • Corresponded with case managers via email encryption; performed general clerical duties and gained experience with Gammis, ECase, and Availity

Copperas Cove, Texas, United States

• Welcomed and assisted office guests and staff members; answered phones and corresponded through church emails• Prepared various publications and digital artwork through MS Publisher, PowerPoint, and Canva to promote functions and events• Maintained and updated the church calendar and scheduled appointments on ACS Scheduler, ensuring there were no overlapping obligations• Created and managed the church website and application, which allowed for a cohesive message through social media and other forms of communication for the stakeholders and parishioners

San Sebastián, Basque Country, Spain

• Assisted the marketing department with project objectives; performed general secretarial duties, including customer service interactions and phone and email correspondence.• Reviewed and entered travel invoices and reservations into MS Excel and OfiViaje; created and uploaded trips on the company's intranet/website and assisted in business trip preparations for a travel expo in Madrid

Idstein, Hesse, Germany

• Processed and prepared GoPro orders and invoices; fulfilled order invoices by scanning, packing, and/or shipping inventoried materials and requested goods • Pulled materials from designated storage areas and packed boxes for customer requests; performed warehouse inventories that ensured the appropriate stock ratio; utilized inventory databases to forecast needed materials • Handled Groupon's product returns; inspected and documented returned merchandise for accurate inventory and recorded customer return information for correct records to determine return trends

Sant Pol De Mar, Catalonia, Spain

• Assisted staff members and international hotel customers through the use of English, German, and Spanish language translations; determined customer needs through verbal and written communication that enabled elevated service • Performed general customer service-related tasks and assisted in the food and beverage department to ensure continuity of operations when personnel shortages occurred • Maintained a clean and well-organized workplace and provided custodial assistance to ensure cleaning standards were met and customer satisfaction was obtained

Wiesbaden, Hesse, Germany

• Managed on-hand daily inventories valued at $500K+; systematized inventory database to determine the most accurate storage for the continuity of product safety and program compliance • Organized and executed the display and maintenance of off-shelf merchandise; assisted with merchandising requirements, price changes, planogram changes, and setting seasonal merchandise that supported sales goals - Inspected and validated merchandise deliveries that ensured that required items were received in good condition• Provided operational support for organizations of 20 personnel; performed on-the-job training for professional development and enhanced active support that increased management and personnel capability

Wiesbaden, Hesse, Germany

• Sorted and stocked products on shelves and in the storage room. Assisted fellow associates as needed throughout the store and maintained accurate log sheets of daily inventory moves and product accountability• Performed correct cleaning and disinfection guidelines provided by the store management; ensuring that the store was maintained per OSHA guidelines to prevent food-borne illness and maintain customer satisfaction• Trained 5 new employees on the inventory process and cleaning requirements for each shift and maintained the highest quality of service provided to the customer

Vocational High School And Secondary Business/Vocational-Industrial/Occupational Diploma Program

Two year higher vocational school in Foreign Language Secretarial Service (German, English, Spanish)

Education record

University of Applied Sciences Entrance Qualification

High School Diploma