• Supports the General Manager in managing the daily operation of a Baked by Melissa store, focusing on employee leadership and development, customer service, and product quality• Trains new hires in Baked by Melissa policies, protocols, and product knowledge; implements seasonal and promotion-specific training programs throughout the year• Coaches store employees through verbal performance feedback, and monitors employee performance on an ongoing basis• Identifies and develops high-potential employees, and recommends employees for promotion• Maintains a highly ethical, team-driven, and customer-focused work environment

• Work as a cashier for a cupcake company• Maintain work area to ensure that it is up to board of health code• Assist customers with the selection of our products• Assist manager with the tally of all day’s receipts/cash at the end shift

• Worked cash register• Maintained stock on floor• Ensured that customers receive products they are seeking• Clean up and maintain all dressing rooms