Christina Webb, Mba Sphr Shrm-Scp

Christina Webb, Mba Sphr Shrm-Scp Email and Phone Number

Chief Human Resources Officer at Help Foundation, Inc. @ Help Foundation, Inc.
euclid, ohio, united states
Christina Webb, Mba Sphr Shrm-Scp's Location
United States, United States
Christina Webb, Mba Sphr Shrm-Scp's Contact Details

Christina Webb, Mba Sphr Shrm-Scp personal email

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About Christina Webb, Mba Sphr Shrm-Scp

Leading in complex matrixed organizations with 15+ years of success aligning people, service, quality, finance, and growth strategies to drive engagement, cost, performance improvements, compliance, and change management for a global manufacturer with 1,000 employees and a national and renown healthcare system comprising 52,082 employees and 11 regional hospitals. System scope 60+ divisions, 2400 leaders. Facility scope 5-direct and 3-indirect reports, and 1500 employees.A strategic-visionary, PDSA leader who leads and rolls up sleeves; inspires others through collaborative, innovative leadership, project management, process improvement. Designs and deploys enterprise solutions; started-up decision-support analytics unit; restructured operations teams, redesigned HR operations, decreased costs by 30-50%; increased productivity by 42.7%, improved service time by 208.3% and overall employee engagement by .13. Attained 100% compliance for all regulatory reviews and accreditation surveys. Dedicated career interest lies in employed executive or director-level roles with P & L accountability and diverse functional and operations scope. My genealogy research company is a professional hobby. COMPETENCY • KEYWORDSStrategy • Planning • Execution • Engagement • Program & Performance Management • Change Management • Communications • Analytics • Metrics • Measurement • Organization Development & Effectiveness • Training • Budgets • Fiscal Management • Cost Reduction Strategies • RFPs • HR SME • HRIS • Total Rewards • Recognition • Compensation • Benefits • FMLA • ADA • Recruiting • Employee & Labor Relations • Conflict Management • Legal • Regulatory • Compliance • Affirmative Action Plan • EEOC • Unemployment • HIPAA • TJC • CAP • CARF • CMS • DOH • Accreditation • Project Management • Quality • Benchmarking • Patient & Provider Experience • Customer-Focused • Collaboration & Innovation • Operations Improvement • Team Building • Coach & Mentor • Restructure • Start-up

Christina Webb, Mba Sphr Shrm-Scp's Current Company Details
Help Foundation, Inc.

Help Foundation, Inc.

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Chief Human Resources Officer at Help Foundation, Inc.
euclid, ohio, united states
Employees:
41
Christina Webb, Mba Sphr Shrm-Scp Work Experience Details
  • Help Foundation, Inc.
    Chief Human Resources Officer
    Help Foundation, Inc. Dec 2018 - Present
    Euclid, Ohio
    Provide overall human resources vision coupled with hands-on, developmental leadership in support of the overall business plan and strategic direction, focusing on change management, talent management and succession planning, training & development, organizational and performance management, compensation, benefit and retirement programs, leave management, employee communications, relations and investigations, labor relations and contract negotiations, policy & procedure development and management, unemployment and workers’ compensation, as well as, all local, state & federal regulatory compliance.• Responsible for all internal investigations driving a 100% success rate in defense of third-party claims filed against the Agency.• Implemented processes to increase data integrity resulting in a 95% reduction of regulatory citations received during licensure reviews in the first year.• Partnered with new broker to revamp benefit coverage providing expanded healthcare choices at a lower cost, while adding additional voluntary coverage options for staff & their families.• Implemented systems to automate data delivery internally/externally to reduce data errors & increase productivity.• HR leader on an interdisciplinary team across 9 partner agencies responsible for developing an Employee Resource Network to provide needed case management services for staff facing everyday challenges impacting retention.• Partnered with third party vendor to design and implement an online reward and recognition store for employees to purchase items with their earned rewards.• Transitioned the 401k program to Safe Harbor to be more competitive and implemented an OnDemand pay system to allow mid-pay access to earned compensation.• Overhaul of existing HCM system to ensure proper programming and data delivery for HR, payroll management and employee needs including implementation of an employee self service portal.
  • Webb Genealogy Services
    Owner
    Webb Genealogy Services Apr 2018 - Present
    Cleveland/Akron, Ohio Area
    "Bringing Families Together - One Person, One Family, One Branch, One Tree at a Time"Webb Genealogy Services is a fee-based product, service, and consulting solution established by word-of-mouth demand after years of success assisting busy individuals interested in researching their family tree. Webb Genealogy Services provides the following products, services, and consulting to resource specific needs: Family History Research, Family Tree Review Services, Genealogical (DNA) Research, Newspaper Searches, Record Search & Document Retrieval and Tracing Family History (Domestic & International). Individuals can review options and request assistance through our Facebook page or via our web page: www.webbgenealogyservices.com.
  • Cleveland Clinic
    Administrative Director
    Cleveland Clinic Dec 2015 - Oct 2017
    Emergency Services Institute
    "Leading from the Front, Delivering World-Class Care"Even the best of the best seek to be greater. Provided leadership direction, collaborated, and established incredible partnerships to engage leaders, providers, and functional teams for the Emergency Services Institute, caring annually for 500,000+ adult and pediatric patients across the Cleveland Clinic's 16 Emergency Departments, including its Main Campus, 11 Regional Hospitals, Cleveland Clinic Florida, 5 free-standing Emergency Departments and 2 Pediatric Emergency Departments. • Developed and implemented long-term solutions to remedy gaps and inconsistencies in ESI.• Spearheaded first Institute Risk Assessment and Compliance Workplan for ESI.• Established, prioritized and led improvement projects, optimized operations, quality, risk mitigation, patient/provider experience, engagement, transparency, and communications to support EMR system-wide integration and standardization.• Aligned goals and operations and integrated a new cloud-based provider portal across the enterprise to address backup needs during systems downtime to achieve strategic goals.• Championed enterprise-wide Patient Experience Committee, advanced transformation to best practices, and communicated enterprise activities for ongoing prioritization and implementation.The Cleveland Clinic attained the 90th percentile of all Emergency Departments in the United States in time from arrival to see a provider and received the Press Ganey Guardian of Excellence Award at the Richard E. Jacobs (Avon) and Twinsburg free-standing Emergency Departments. The award recognizes Emergency Departments in the 95th percentile for providing outstanding patient satisfaction.
  • Cleveland Clinic
    Department Administrator
    Cleveland Clinic Oct 2011 - Dec 2015
    Protective Services
    "What We Did to Advance to #2: 2016 Award Recipient of National Healthcare Sector Security 500 Recognized Three-Consecutive Years In a Row – Up from #3”Directed health system protective services, transportation, and parking business operations in a cost-effective manner while achieving employee, patient and visitor satisfaction. Oversaw and managed project implementation roadmap, project performance tracking, costs, and change management to ensure customer transition, acceptance, and achievement of goals.• Engaged in proactive strategic and operations long-range planning across seven enterprise-wide departments: Protective Services Administration, Police Department, Regional Security, Protective Operations, Transportation, Parking, and Emergency Management.• Conducted ongoing projects and monthly financial and business metric reviews and action planning. • Created, facilitated approval and oversaw 30 enterprise budgets, accounting for $19M in revenue and $34M in operating expenses. • Led four separate enterprise Cost Containment initiatives; security, emergency management, patient shuttle, and patient transportation cost containment, attaining a 30 % reduction target.• Developed and delivered targeted leadership training programs, including Employee Engagement, Performance Management, and Budget Management to advance consistent standards throughout the enterprise.
  • Cleveland Clinic
    Director, Employee Engagement-Corporate
    Cleveland Clinic Apr 2009 - Oct 2011
    "Hand-Picked to Lead Global Employee Engagement Strategy - Our Q12 Results Amazed Gallup" Whether it's employee engagement or patient and provider engagement, engagement is a team endeavor. No one achieves awe-inspiring results by themselves. While I led and deployed the Cleveland Clinic's employee engagement global strategy, it could not be done without the organization's 2400 leaders and Engagement Committee. Took the helm to lead the engagement strategy while the search to replace me as corporate Director of HRIS Analytics was underway, and while I resourced the vacant Director of Human Resources role at Marymount Hospital. • Chaired Engagement Steering Committee, drove leadership development and communications, and assisted alignment and resourced the HR business partners.• Managed $1.25M operating budget and engagement analyst, influenced 60+ HR partners and 350 engagement coaches throughout the health system.• Achieved two consecutive years of double-digit enterprise-wide increases in overall engagement index, attaining increases of 0.11 and 0.13 with a focus on action planning at workgroup level for “bottom-up” success.• Created and launched necessary pre-survey training for 62 divisions; delivered 100+ presentations in an eight-week period and trained 500+ managers to prepare for survey delivery and action planning.• Coached leaders, connecting existing goals, reached 2400 leaders in 2+ months — increased participation from 44% to 94%.• The brainchild behind the integration of performance management and employee engagement, in collaboration with Compensation and Learning divisions, increased engagement more than twice organizational average.
  • Cleveland Clinic
    Director, Hris Analytics-Corporate
    Cleveland Clinic Apr 2009 - Jun 2010
    "Automation & Process Improvements Enabled the Newly Established Analytics Team To Work Smarter" Using new technologies and the latest in data analytics as well as digital platforms became paramount to meet/exceed expectations when I was tapped to head the newly created Analytics team within the HCM division as a shared service while also leading employee engagement initiatives. Partnered to define strategic imperatives, vision, and infrastructure, establishing enterprise-wide HCM metrics and decision support, extensive reporting, and web-hosted portal. Managed five direct reports and $4M budget. • Created a centralized request system to receive and respond to customers efficiently; reduced service turnaround to 48 business hours, with 85% delivered within 24 hours. • Built and launched a centralized HR website (infrastructure and content) in under three months, driving consistency and concurrent employee access to information across all locations, on time and budget.• Realigned team and automated processes, improving productivity in generating and analyzing talent acquisition reports and HR metrics reports, attaining respective productivity gains of 208.3% and 42.9%.• Developed the team, directing and cross-training to eliminate service gaps; and change managing workflows. • Led initial development of web-hosted HR Dashboard, resulting was a strategic and daily, one-stop resource for leaders.
  • Cleveland Clinic
    Director Of Human Resources-Facility
    Cleveland Clinic Feb 2007 - Jul 2009
    Marymount Hospital
    "How Career-Advancing HR Promotions Opened the Door to Operations Executive Leadership" Little did I know, achieving a progressive career of promotions in HR would someday result in being tapped for each director and above role during my Cleveland Clinic career. Becoming a recognized strategic business partner accelerated when I led strategic workforce and organizational initiatives for the hospital.• Reduced non-salary expenses by 50% annually with the major redesign of the HR operations while directing all HR functions, performance management, compensation, policy, employee relations, labor relations, and international and domestic recruitment at Marymount. The accomplishment became a pathway to partnering with corporate HR for benefits administration and to drive Cleveland Clinic system integration, greater consistency, and efficiencies. • Analyzed, consolidated, and standardized compensation pay range, pay grades, titles, exempt/non-exempt status, and job descriptions to align and integrate acquired hospitals into a system-wide compensation model partnering with Corporate. • Initiated new customer service and employee engagement surveys for the regional community hospitals; aggregated and presented results to each for strategic planning. Led successful multiple interventions for low performing departments. • Managed HR regulatory compliance with FMLA, ADA, FCRA, E-Verify, Title VII, Section 504 Rehabilitation Act, OHSA, New Hire Reporting, Equal Pay Act, ERISA, etc., as well as for four (4) successful The Joint Commission surveys, plus dozens of CMS, DOH, CAP, and CARF surveys, ensuring continued government funding for critical programs.• Achieved 100% successful outcome with no findings determinations on EEO/OCRC complaints. • A corporate-wide instructor taught core leadership development courses.• Other accomplishments that impacted recruiting, onboarding, orientation, career development, succession planning, etc.
  • Cleveland Clinic
    Hr Manager
    Cleveland Clinic Aug 2005 - Feb 2007
    Marymount Hospital
  • Cleveland Clinic
    Sr. Hr Generalist
    Cleveland Clinic Jul 2003 - Aug 2005
    Marymount Hospital
  • Cleveland Clinic
    Hr Generalist
    Cleveland Clinic May 1999 - Jul 2003
    Marymount Hospital
  • Cleveland Clinic
    Compensation Analyst
    Cleveland Clinic Mar 1998 - May 1999
    Marymount Hospital
  • Arrow International, Inc.
    Senior Hr Analyst, Hr Representative & Hr Assistant Roles
    Arrow International, Inc. Dec 1994 - 1998
    Brooklyn, Ohio
    Global manufacturer with 1,000+ employees and 15 locations in North America and Europe.Assisted with HRIS, compensation and benefits, recruitment, workers’ compensation and safety, performance management, employee relations, orientation and training, awards and recognition, and event planning.

Christina Webb, Mba Sphr Shrm-Scp Skills

Employee Relations Human Resources Employee Engagement Healthcare Performance Management Healthcare Management Hris Recruiting Leadership Deferred Compensation Change Management Onboarding Personnel Management Strategy Fmla Team Building Employee Benefits Talent Acquisition Applicant Tracking Systems Workforce Planning Succession Planning Budgets Organizational Development Interviews Training New Hire Orientations Business Strategy Operations Management Compensation And Benefit College Recruiting

Christina Webb, Mba Sphr Shrm-Scp Education Details

Frequently Asked Questions about Christina Webb, Mba Sphr Shrm-Scp

What company does Christina Webb, Mba Sphr Shrm-Scp work for?

Christina Webb, Mba Sphr Shrm-Scp works for Help Foundation, Inc.

What is Christina Webb, Mba Sphr Shrm-Scp's role at the current company?

Christina Webb, Mba Sphr Shrm-Scp's current role is Chief Human Resources Officer at Help Foundation, Inc..

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What schools did Christina Webb, Mba Sphr Shrm-Scp attend?

Christina Webb, Mba Sphr Shrm-Scp attended Western Governors University, Boston University, Baldwin-Wallace College, Norton High School.

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Christina Webb, Mba Sphr Shrm-Scp has interest in Children, Education.

What skills is Christina Webb, Mba Sphr Shrm-Scp known for?

Christina Webb, Mba Sphr Shrm-Scp has skills like Employee Relations, Human Resources, Employee Engagement, Healthcare, Performance Management, Healthcare Management, Hris, Recruiting, Leadership, Deferred Compensation, Change Management, Onboarding.

Who are Christina Webb, Mba Sphr Shrm-Scp's colleagues?

Christina Webb, Mba Sphr Shrm-Scp's colleagues are Juacquis Simmons, Grant Urmston, Moha. Danish, Porscha Hankins, Cortney Houston, Ira Hemingway, Karen Nemetz.

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