- Manage office rentals, supplies, shipments, deliveries, and documentation (both physical and digital).- Coordinate meetings, maintain the office’s shared calendar, and provide administrative support to the Director and staff.- Undertaker special projects and initiatives as assigned by the CEO- Prepare reports, presentations, and documents for meetings, ensuring accuracy and confidentiality- Handle payments and liaise with local authorities.- Oversee bank accounts, loans, and financial documentation, ensuring smooth communication with bankers.- Assist with audits, VAT procedures, expense tracking, and basic bookkeeping tasks.- Serve as the primary contact for clients, bankers, and other stakeholders.- Assist clients’ inquiries and ensuring strong relationships with external partners.- Support HR with onboarding new employees, managing payroll, and recruitment coordination.- Generate job descriptions, collect CVs, and assist with interview arrangements.- Liaise with legal advisors on contracts, mortgages, land registry, and permit processes.- Ensure all necessary documents are signed for development projects.

- Managed 10+ properties with enthusiasm, expertise, and dedication.- Develop, implement and optimize strong marketing strategies for each property. - Negotiate contracts in an effective yet honorable way.- Assess the finance cost of each project to improve the annual volume of the company.- Plan, brief, monitor and communicate all aspects of customer satisfaction - flow volumes and trends - the cost of solutions by market. - Business event coordination to attract new clients and investors.- Provided optimal assistance to the General Manager and handled a variety of tasks.

- Lead and manage a moderately sized team. - Conduct regular training sessions for existing and new members of staff, ensuring everyone is up to date with the company's policies and procedures.- Overseeing the day-to-day implementation of the new policies and procedures.- Analysis of ratios - red/green flagging major changes in ratios based on the company's KPIs.- Improving the customer experience life cycle.- Work closely with the payment optimization team to report customers' concerns on the deposit flow.

- Supporting clients throughout the deposit cycle.- Collaborated with Payment Service Providers (PSPs) for any technical issues. - Identifying and resolving issues related to transaction processing by conducting analysis and following troubleshooting procedures.

- Customer relations - maintaining customer relationships through the use of social media.- Basic customer research analysis.- Brand development basics and monitor a campaign's progress.- Meeting and events arrangements.

- Training in Generating, editing, publishing, and sharing daily content (original text, images, video, or HTML) that builds meaningful connections and encourages community members to take action.