Interacts positively with patients, serves as a point of contact for patients before and after their appointment, recording interactions and tracking files as necessary. Facilitates communication and record-keeping for patient needs using word processing and spreadsheet programs to track data. Demonstrates competence in communication, professionalism, organizational and analytical skills, and technical/professional skills and knowledge in performance of duties and responsibilities rendered to the customer population served.Prepares a daily financial spreadsheet for practice.Obtains, verifies, updates and scans patient information and provides support services to patients and medical staff.Verifies patient’s current insurance coverage through insurance websites.Collects and posts co-pays and past due balances, and completes any necessary forms obtaining signatures as necessary.Obtains prior authorizations and pre-certifications as needed.Performs daily banking through Virtual Merchant and FRMC cashiers. Enters banking data into Excel spreadsheets.Ensures that each patient's medical information is accurate and up to date. Practices all facets of Health and Safety. Uses time management and organization skills to productively manage workflow.Up to date American Heart Association CPR AED Certified.