Christina L. Email and Phone Number
👋 Hi there! I’m Christina Lam, a performance-focused and results-driven IT professional. I take pride in enhancing service delivery, supporting innovative initiatives, customer service and process improvement. With over 15 years of experience in IT managed services and project management, I’ve successfully managed technical projects, aligned strategic direction, collaborated across multiple teams, and provided executive-level reporting on project statuses. I am well versed in KPI's, SLA's, CSAT, NPS, call centers. My commitment to providing quality results, fostering a collaborative environment and working with integrity is what drives my passion for success. 🚀 I bring to the table proficiency in Leadership, Global IT Support Operations, Project management, Service Delivery, Managed Services, Client Relationships, Continuous improvement, Support metrics & KPIs and Customer Support. I have the skills to collaborate across all levels of an organization with strength in communication and adaptability. I maximize operational processes, lead global teams, manage projects, and enhance customer experience in fast-paced changing environments. 🔑 My efficient leadership skills and analytical thinking are complemented by an unwavering commitment, strong work ethic, professionalism, and accountability. Let’s connect! You can reach me here or through Christinalam1@gmail.com.
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D And T Senior Service Delivery ManagerCbreRichardson, Tx, Us -
D&T Senior Service Delivery ManagerCbre Aug 2024 - PresentDallas, Tx, Us -
Director Of Enterprise It Program ManagementRealpage, Inc. Jan 2024 - Jul 2024Richardson, Texas, Us -
Director Of Project Management Continuous ImprovementRealpage, Inc. Nov 2022 - Feb 2024Richardson, Texas, Us -
Director It Operations (Smartsource It)Realpage, Inc. Mar 2021 - Nov 2022Richardson, Texas, Us -
Senior Manager It Operations (Smartsource It)Realpage, Inc. Mar 2020 - Mar 2021Richardson, Texas, Us -
Desktop Support ManagerRealpage, Inc. Dec 2017 - Mar 2020Richardson, Texas, Us -
Infrastructure Information ManagerDdb Apr 2016 - Dec 2017New York, Ny, Us -
It SupervisorDdb Jan 2015 - Apr 2016New York, Ny, Us -
Helpdesk ManagerDdb Jan 2014 - Dec 2014New York, Ny, Us -
Helpdesk TechnicianDdb Jan 2013 - Dec 2013New York, Ny, Us -
Service Desk ManagerAspire Technical Solutions, Llc Apr 2008 - Jan 2013
Christina L. Education Details
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University Of North TexasMarketing
Frequently Asked Questions about Christina L.
What company does Christina L. work for?
Christina L. works for Cbre
What is Christina L.'s role at the current company?
Christina L.'s current role is D and T Senior Service Delivery Manager.
What schools did Christina L. attend?
Christina L. attended University Of North Texas.
Who are Christina L.'s colleagues?
Christina L.'s colleagues are Regiane Marques, Robin Howe, Ryan Beck, John Maddalena, Soyun Lee, Donna Carter, Sushant Negi.
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