Director, Social Media
Current* Oversee the implementation of channel and content strategies for clients spanning B2B and B2C industries and ensure program success.* Work in tandem with clients to support individual lines of business underneath a single master brand account.* Collaborate methods to achieve needs and goals as a support system.* Planned, executed, and optimized Paid Social campaigns with budgets exceeding $1 MM monthly to achieve maximum ROI.* Support international teams with customer service requests as the master brand account name holder.* Analyze and synthesize data into consumable insights for clients, with actionable recommendations to enhance paid social strategies.* Leverage advanced analytics via in-platform and with tools to conduct thorough data analysis to generate comprehensive performance reports.* Collaborate actively with public relations, internal marketing teams, and partner agencies to ensure cohesive brand messaging across all channels.* Manage social media communications during crises, including local emergencies and international events.* Execute and manage small and large influencer campaigns ($10K to $1MM budgets) to enhance brand visibility and awareness.* Stay current with industry trends and emerging technologies to enhance social media strategies and keep clients competitive.* Actively engage in all phases of new business development, including client presentations, research, brainstorming sessions, messaging, and creative direction.* Perform departmental administrative functions such as team time management, PTO coordination, performance reviews, promotions, and budget tracking for all social media clients.* Oversee team performance and foster career and personal development.