6sense arms your revenue team with the data and visibility it needs to create and convert high-quality pipeline into revenue.

Repeat is a SaaS platform that enables CPG brands to turn one-time buyers into repeat customers. Our Smart Replenishment software learns the unique consumption habits of every consumer opted into the service, then leverages this rich data set to drive repeat sales for CPG brands through a combination of automation, personalized reminders, and a cart purpose-built for replenishment.

Customer Success teams are all overwhelmed with data. 'nuffsaid helps you get above the noise so you can focus on doing the work that matters most for your customers and your business.

Phorest is a salon & spa management software solution designed for small & midsize businesses that features appointment bookings, point-of-sale, inventory management and reporting. In this role, I managed our overall client experience, focusing on the customer journey post-sale. I oversaw the Onboarding, Training, Grow & Support teams for both the US & Canada.

Piano works with the world’s biggest media companies build dedicated audiences and increase revenue. As Vice President of Client Services, I led the North American account management team, helping them optimize for scale. I also played a key role in cultivating and growing relationships with Piano’s largest clients, including NBC Sports, Hearst, Bloomberg & Gannett.

Curalate helps 850+ of the world's most notable retail brands grow brand affinity, social engagement, and revenue through social content. As a key player on the Client Solutions and Product Marketing team, I built relationships with executives and decision-makers to better drive adoption of our product, and worked closely to train our go-to-market teams to accelerate product adoption and client health.

As lead of Brand Strategy, I delivered go-to-market training programs for new product launches & major feature releases, while developing a roadmap of training needs based on observations and conversations with sales leaders from the field. I also built out Curalate Academy, an initiative that allowed our client base to become certified in the Curalate platform.

In my first role at Curalate, I actively managed a team of six CSM's, with a focus on developing their talent and driving the team to exceed their goals. We were responsible for Customer Success activities (onboarding, support, services, adoption, advocacy, retention) and outcomes (renewals & upsells).

At Point Park University, I worked as an adjunct faculty member in the School of Communication, specializing in social and digital media. Within the department, I developed and implemented a new digital and social media curriculum, coordinating closely with Hootsuite in the launch. The course covers the fundamentals of social, local and mobile services, teaching the students the importance of brand campaigns for marketing, public relations and journalism.

Songwhale offers enterprise SMS solutions for businesses, comprehensive digital campaigns for domestic direct response products, and full-service marketing for international direct response products. While here, I led the Pittsburgh Account Management team, implementing groundbreaking mobile campaigns with clients like the Pittsburgh Penguins and The Pittsburgh Post-Gazette.