Christina Lyle Email & Phone Number

Sacramento, California Area

• provides direct service in all the health center specific areas including, family planning, abortion, prenatal, general medicine, pediatrics, as appropriate to scope of services and health centers;• provides clients with accurate information regarding services, including questions pertaining to contraception, options, and funding sources;• contributes to achieving health center productivity goals;• screens financial, medical and social history with correct documentation of pertinent information• greets clients politely and promptly following providing exceptional customer service standards• data entry using Electronic Practice Management System (EPM)• schedules health center appointments, provides information and appropriate referrals;• routes and files incoming laboratory reports appropriately;• prepares charts, pull charts, transfer records, files charts

Yuba City, California Area

• Oversee the day-to-day functions of the center when center management is absent• Ensures patient flow remains responsive to client needs and respond in a courteous and timely manner to client complaints• Monitor and adjust staff schedules to ensure efficient delivery of services and adequate break/lunch times• Ensure communication with Response Center to adjust schedules when necessary for walk-in availability and other appointment changes• Contributes to achieving health center productivity goals• Demonstrates high customer service standards • Provides Health Service Specialist services as necessary

Yuba City, California Area

• Posts charges to Electronic Practice Management System (EPM) for all pay types following established practices and ensures accuracy. Runs end-of-day reports as directed by Center Manger• Ensures all charges are entered and clinic data sheets are sent to billing department within 72 hours of patients visit• Handles patient check-out, calculates and collects fees, solicits contributions, schedules future appointments• Functions as charge entry lead. Act as a resource for other front office staff resolving problems with errors and charge entry. Contacts billing department personnel as necessary to help resolve clinic billing questions or problems• Assists with check-in including patient registration when needed• Contacts insurance companies to obtain benefit information and authorization for services• Contacts appropriate clinic staff to obtain information needed to complete billing and to resolve errors• Notifies supervisor of discrepancies or unusual occurrences in daily billing or computer software/hardware• Provides training on EPM system to new staff and on-going training for all staff• Preform daily audits• Demonstrate high customer service standards• Contributes to achieving health center productivity goals• Attends EMP/OFP/Medi-cal billing updates and training• Provides billing updates to clinic staff• Works with/supervises volunteers/interns as applicable• Compiles Data for clinic tracking reports

Bachelor’S Degree, Health/Health Care Administration/Management

Special Awards of Achievement: * Healthcare Finance, Economics, and Strategies *Healthcare Policy and Systems *Managing Healthcare.

Medical Assisting Certificate, Medical/Clinical Assistant

Medical Assisting

High School, General Studies