Christina Bock Email & Phone Number

Phoenix, AZ, US

Northcentral University

• Maintains communication as the main point of contact with active student population throughout the duration of their program
• Identifies various "at risk" student populations and provides resolutions to maintain successful program completion
• Monitors student degree plans and schedules
• Accurately advises to financial aid requirements and University policies
• Monitors student academic progress, per guidelines and requirements
• Monitors receivable balances and recommends resolution or action needed

- Review loan/grant information and class schedule to apply federal guidelines to determine if a student is eligible for financial aid. - Maintain current knowledge of federal loan/grant regulations and utilize multiple software applications to complete the certification process.- Review and determine student eligibility for a leave of absence and analyze.

- Assist in setting up, updating and building social media sites- Daily monitoring of each client's social media sites - Creation of creative daily posts to various social media sites across the internet- Communication to clients with updates of the status of their social media environment- Create and maintain visible presence on multiple social media.

- Enter, update, and verify data in The Agency Management System (TAM)- Process, quote, prepare proposals and maintain insurance documents for clients- Follow imaging procedure to attach all data (faxes, email, documents)- General office duties and projects requested - Data entry* Acquired and maintained CISR (Certified Insurance Service Representative).

- Quoting health insurance and assigning leads to sales representatives- Data Entry in Excel and Oracle- General Office Duties and projects as requested

Bachelor Of Applied Science - Basc, Operations Management

In Progress

Associates In Applied Science, Organizational Management

Activities and Societies: Phi Theta Kappa Honor Society