Christina Grone Email & Phone Number

Toms River, Nj, Us

Remote

Remote

 Serve as team lead for Benchworks Sales Team, provide guidance and support for morale of the group, as well as Salesforce.com training and support. Complete approximately 100 sales calls and 150 e-mails per week to prospect for new business Conduct product demonstrations to potential new clients and provide product education post-sale. Utilize a consultative selling approach on all sales calls by discovering clients’ “pain-points” and selling a solution that will meet their needs. Travel to and attend conferences and network with Deans and VP level administrators at the university level as well as administrators from state level departments of education. Exceeded sales target in 2018 and 2019 at 103% and 102% respectively, growing territory 11% YoY

Hamilton, Nj

Provide the highest level of support to all Private Schools, Home Schools and International Accounts in the High School Division. Create strategy plans to maximize the impacts of outreach, improve internal processes as well as create and own process maps for the Sales Operations group. Oversee all facets of sales cycle for over 7,000 private schools across the United States, Canada and Puerto Rico. Respond to all incoming customer inquiries, providing white-glove service to customers who would otherwise be passed over due to the difficulty of the specific needs of private and parochial schools, home schools and international accounts. Increased Closed/Won Sales Opportunities for Private & Parochial Schools by 30% year over year Streamline processes for International Inquires, as well as keep in touch with developments in international permissions and shipping restrictions.  Spearheaded overhaul of Private School & Home School policy and processes, as well as acted as a liaison during negotiations of with outside vendors. Create and own process maps for all processes pertaining to Private School, Home School, and International Schools. Conduct research to determine target audience for outreach campaigns, brainstorm and write e-mail messages specific to target audience and carry out all phases of campaigns.

Hamilton, New Jersey

Hamilton, Nj

Initiate and close sales for iClicker student and audience response systems. Expand customer base and sell service renewals across a corporate environment as well as grow the High School market. Build and curate relationships with key decision makers and match align customers with the right solutions for their needs.  Handle all non-traditional iClicker purchases and rentals including for High Schools, Corporations, Non-Profit Institutions, and Public Offices. Train all corporate customers on iClicker and iClicker REEF products and create specific instruction sets for each client due to unusual application of the software by these users. Work as a liaison between MPS Warehouse operations, iClicker Product Development team, marketing team, and Sales Operations team to facilitate corporate iClicker transactions. Create and implement new processes to handle increased volume of non-traditional transactions. Increased Corporate, High School and Higher Ed iClicker revenue in territory by 56.75%, finishing 2017 at 138% of goal. Create and execute e-mail campaigns to increase renewal business as well as to nurture warm leads.

Hamilton, Nj

Assist the Sr. Vice President of Customer Care, Director of Technical Support and Senior Manager of Sales Operations with process mapping and improvement, decision making, reporting, and project management. Provide administrative support to staff in Hamilton office and coordinate team building and holiday events.  Launched and Managed Hamilton Site Council and Hamilton Mentorship Program. Create and maintain agenda, project documents and project calendar for Hamilton Mentorship program. Use knowledge of department operations to prepare and maintain departmental budgets and expenditures. Maintain and submit expense reports and arrange Domestic and International travel for team of 5 managers and executives. Support Sr. Vice President in all day to day functions including meeting scheduling, correspondence with vendors and consulting firms, travel planning, brainstorming and managing large projects.

Toms River, Nj

Provide comprehensive administrative support to the owner of a residential and commercial real estate agency with five locations and more than 125 agents. Manage day-to-day office operations in the Toms River location. Support and guide agents in all aspects of sales, marketing, operations, customer service, IT operations, and scheduling. Serve as initial point of contact for all prospective and existing clients, vendors, and agents; assess clients' needs and assign appropriate agents; maintain an environment dedicated to providing optimal levels of customer service. List and sell residential properties throughout Ocean County; analyze market trends and conditions to determine fair market values of properties; conduct contract negotiations with buyers and sellers. Manage and coordinate complex calendars for the entire agency; plan and schedule meetings and appointments for the owner and agents; organize large-scale events and outings for the entire company. Serve as IT Administrator; provide support to the owner and agents in hardware, software, and email; coordinated agency's seamless transition to new MLS system; completed training program and educated agents in new system. Spearheaded the overhaul of the company's website; worked with web designer to create an appealing, user-friendly site; aided in upgrading SEO to drive more website traffic; strengthened the company's social media presence. Saved tens of thousands of dollars per year through competitive purchasing and vendor negotiations; researched existing agreements and invoices to identify better solutions; lowered office supply costs by 25%.

Asbury Park, Nj

Performed general accounting and administrative support functions for a preschool in an Abbott school district with 150 students and 40+ faculty and staff members. Processed biweekly payroll for 40+ employees. Maintained $2 million annual operating budget. Maintained accounts payable and receivable. Reported to school owner and Director.

Little Silver, Nj

Provided administrative support to Director of Operations and owners of this global nutritional product manufacturer. Assisted Office Manager with inventory management and bookkeeping activities. Led the sales team in converting to new CRM system. Helped prepare for trade shows and sales meetings. Created and presented marketing materials.

Bachelor'S Degree, School Of Business, Hospitality & Tourism Management Studies, Gpa: 3.5

Activities and Societies: HTMS Program Distinction, Deans List

Education record