Christina M. Watson, Mshrm, Shrm-Cp Email & Phone Number

Naperville, Illinois, United States

Rosemont, Il

Vitalant, one of the nation’s oldest and largest nonprofit community blood service providers, supplies comprehensive transfusion medicine services to nearly 1,000 hospitals and health care partners for patients in need across 40 states. Vitalant's IL location employees 350+ employees at 18 work-sites throughout the Chicago metropolitan area.

Rosemont, Il

Wheaton, Il

The Forest Preserve District of DuPage County is a nationally recognized conservation agency that protects and restores natural resources while providing recreation and educational opportunities to the public.• Provide Human Resource support and guidance to staff and management on a wide range of HR issues and practices for 340 employees and 200+ seasonal employees in 21 locations throughout DuPage County.• Develop policies, programs, and practices – unemployment, compensation, labor relations, training, employee services and implement training programs – supervisory skills, reasonable suspicion, harassment, recruitment, performance management and compliance training. • Provide guidance and support to leaders and employees for human resources issues focusing on policy interpretation and application, performance management, corrective action, conflict resolution, data analysis tracking and trending, and identification of risks and best practices.• Provide guidance and support to leaders on employee relation issues; recommend actions appropriate for conflict resolution, including disciplinary action up to termination. Develop corrective action, performance improvement plans, and termination documentation. Investigate and resolve sensitive and complex employee relation issues; harassment, discrimination, FLSA, ADA, FMLA, and misconduct. Develop position statements for EEOC and IDHR.• Manage talent acquisition and compensation for professional and entry-level staff

Wheaton, Il

DuPage Convalescent Center is a state of the art 360 bed skilled long care and rehabilitation center with over 500 employees.• Provided HR Services to support the center’s operations of 500 employees; coached managers and employees on HR policies and practices, performance management and employee relations issues; investigated and solved employee relations matters pertaining to employee safety, patient safety, harassment, discrimination and employee misconduct.• Led professional, administrative and clinical staff recruitment; conducted job analysis, composed job descriptions and determined compensation; and prepared headcount, monthly interaction HR and quarterly training reports.

Wheaton, Il

DuPage Convalescent Center is a state of the art 360 bed skilled long care and rehabilitation center with over 500 employees.• Conducted heavy volume full-cycle recruitment for professional and entry level staff.• Researched comparable compensation and made recommendations for new hires, equity adjustments, transfers, and promotions. • Assisted in employee and patient investigations and developed corrective action plans.• Developed and delivered training programs for managers and employees.

Elmhurst, Il

Elmhurst Memorial Healthcare provides hospice services that help improve a patient’s quality of life and helps manages continued care from the comfort of the patient's home.•Supervised, scheduled and trained 50+ active volunteers for patient visits and clerical support for the Hospice department•Improved volunteer and staff relations with newly-developed volunteer guidelines and patient visit procedures•Developed volunteer requirements and personnel file system to meet JCAHO standards•Created and coordinated volunteer programs to engage and support patients and families and coordinated and/or facilitated monthly support meetings to increase volunteer engagement

Elmhurst, Il

Home Instead Senior Care is a nationally recognized franchise home-care provider who focuses on assisting seniors with daily living activities. •Managed administrative staff member and staffing coordinator responsible for recruiting and scheduling•Increased quarterly revenues through the development of audit program that reduced billing errors and captured billable hours, assisted in processing payroll •Raised customer and employee satisfaction by executing quality assurance program directed at customer and employee issues

Elmhurst, Il

Home Instead Senior Care is a nationally recognized franchise home-care provider who focuses on assisting seniors with daily living activities.•Conducted heavy volume full-cycle recruitment •Supervised 60+ employees •Reduced new employee turnover by 50% within 6 months and improved the quality of new hires•Improved average employee retention rate by 50% within 6 months with newly-formed performance management initiative

Master’S Degree, Human Resource Management

Bachelor'S Degree, Managerial Communications