Christina O. Email and Phone Number

• 6 plus years of experience in Agile implementation/production support and Continuous Improvement Analysis experience • Facilitate scrum ceremonies (grooming, sprint planning, daily scrums, reviews, retrospectives and other Scrum-related meetings) • Educated and reinforced scrum methodology and agile framework to team members and key stakeholders • Empowered teams to self-organize and grow cross-functionality • Protect team from over-commitment • Facilitated the transition of the application from waterfall to agile • Tracking and maintaining product backlog, burndown chat metrics, team velocity and sprint/release progress • Possess good communication skill and a fast learner with an ability to grasp to changing technologies • Communicate with other management, product managers and support specialists on product issues • Expert in addressing and resolving issues within timely fashion • Facilitate communication between the business, technology and compliance • Lead daily business meetings to present new solutions to production issues • Debug and resolve system defects on priority to meet business deadlines Technical Skills/Tools/Techniques Technical Skills/Tools/TechniqueProject Methodologies: SDLC, SCRUM, Waterfall, Kanban, SAFe, Extreme Programming (XP), LESS, Lean Thinking. Tools: JIRA and Confluence, Azure DevOps, Rally, MS SQL Server, SSIS, SSRSProject Management and Facilitation Tools: MS Office Suite,MS SharePoint, Slack, MS Teams, SkypeTechnique Backlog grooming, Burndown charts. DOD, DOR, Acceptance Criteria, CRM, Capacity, Velocity, INVEST, TDD, BDD, Pair Programming