Christina Pham Email & Phone Number

Washington, Dc, Us

Chantilly, Virginia, United States

Reston, Virginia, United States

• Conduct comprehensive interviews with subjects, employers, associates, references, and other knowledgeable individuals and review appropriate records to obtain facts to resolve all material issues in a case or to establish the background, reputation, character, suitability, or qualifications of the subject under investigation. • Document all information and submit a detailed report of investigation within a strict required timeline.• Conducted detailed background checks and investigations, including interviews, record checks, and fieldwork, to gather accurate and comprehensive information.• Analyzed and synthesized information from various sources to prepare detailed and accurate investigative reports for submission to client agencies.• Collaborated with internal teams, government agencies, and external stakeholders to ensure the integrity and completeness of investigations.• Adhered to strict confidentiality protocols and compliance guidelines to protect sensitive information and maintain the highest standards of integrity and ethical conduct.• Contributed to the enhancement of investigative processes and methodologies to improve efficiency and effectiveness in meeting client requirements.

Arlington, Virginia, United States

• Identifying and pursuing sales opportunities for Microsoft's services, including consulting, implementation, and support services.• Building relationships with key decision makers at potential customer organizations.• Creating and delivering product demonstrations and presentations to potential customers.• Developing and implementing sales strategies to meet or exceed sales targets.• Managing the sales process from initial contact to close.• Understanding the customer's business needs and aligning Microsoft's services to meet those needs.• Communicating technical concepts to non-technical stakeholders.• Collaborating with Microsoft's technical teams to ensure proposed solutions can be delivered successfully.• Developing and maintaining a strong understanding of Microsoft technologies such as Azure, Dynamics, Windows, and Office.• Providing feedback to product teams on customer needs and market trends.

Arlington, Virginia, United States

• Employ advanced tools and techniques to proactively monitor client networks, systems, and applications for potential cyber threats. Respond promptly to security incidents, conduct investigations, and develop effective mitigation strategies.• Primary liaison between the Cyber Security Operations team and Deloitte Global leadership, including managers, senior managers, and corporate executives, to inform and prioritize interest and necessity for a rotational program geared toward improving communications and cross-training to promote visibility of cyber security initiatives, professional growth surrounding cybersecurity operations, and drive innovation.• Strong written and oral communications skills and the ability to communicate effectively with senior leadership.• Highly motivated with the desire to provide outstanding quality work.• Capable of working independently and effectively navigate and handle complex and time-sensitive/urgent situations. Along with strong analytical and problem-solving skills.• Exceptional attention to detail, proven accuracy and thoroughness of tasks and projects.• Assist with preparing briefing materials for leadership Team.• Assist C-Level Suite Executives with webinars, including developing and uploading PowerPoint presentations, using the Adobe platform, recording the sessions, and posting the zoom meeting.

Remote - Arlington, Virginia

• Applied an understanding of organizational and workforce transformation methodologies to support the development and delivery of cutting-edge strategies (i.e., operating model design, workforce strategy, detailed design, org design analytics, change management, etc.)• Engaged in direct client engagement with senior stakeholders in a fast-paced, highly matrixed, global organization to drive decision making and collect inputs for critical work products• Owned data validation, analysis, management, and visualization leveraging people data from our various source systems and using Excel, Tableau and external organizational design platform vendors like Orgvue• Ensured timely progress against the project plan and completion of program actions by preparing project tasks, tracking status day-to-day operations and activities of specific projects, and providing general client engagement for respective OD&T activities• Identified opportunities for efficiencies in work process and innovative approaches to completing scope of work• Proven track record of successfully leading or contributing to project delivery that created meaningful impact to the client, including the ability to prepare executive ready materials using PowerPoint and Excel• Advanced Excel skills and strong PowerPoint capabilities• Strong attention to detail, time management, and follow-through• Excellent teamwork and interpersonal skills• Ability to adapt and operate effectively in an ambiguous or rapidly changing environment• Well-organized with the ability to handle several projects/clients simultaneously• Ability to prioritize tasks by importance and urgency• Strong client presence with project management, presentation, and facilitation skills• Strong oral and written communication skills• Dedicated work ethic with a commitment to client service excellence

Remote - Arlington, Virginia

Teams:- Shared Security Services- Firewall Security Review Team- Cyber Infrastructure Team- Product ManagementResponsibilities:• Created Mock ups Forms for Exception Request Process and Service Now Forms• Set up meetings with Global Members of Deloitte• Work directly with Interns, Managers of IT Team Members and Leaders• Achieved 8 LinkedIn Learning Certifications including Power BI, Firewall Administration, Data Dashboards, Cloud Architecture, Python, Google Analytics, HTML, and Azure Administration• Created Multiple PowerPoint Presentations for Meetings with Management and Leaders• Team lead for Projects Presentations• Experience with Web Application Firewalls• Experience with Intrusion Detection Prevention Services• Observed with Threat Intel Meetings• Build a 30+ connections at Deloitte Global• Started and finished Innovation Challenge Project

Washington Dc-Baltimore Area

• Spearheading the development and execution of strategic initiatives to drive business growth and maintain a competitive edge.• Overseeing day-to-day operations, optimizing workflows, and implementing industry best practices to ensure efficiency and client satisfaction.• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel), Outlook, and Teams.• Strong attention to detail and excellent presentation skills.• Ability to thrive in fast-paced environments and manage ambiguity effectively.• Proven track record of driving work-group effectiveness and fostering positive, inclusive cultures.• Experience working across matrixed and complex business environments.• Excellent communication, collaboration, and negotiation skills.• Ability to perform basic technical tasks as needed, including troubleshooting, and connecting devices.• Cultivating and maintaining strong client relationships, gathering feedback, and leveraging insights to enhance service offerings and customer satisfaction.• Conducting ongoing training sessions to enhance team members' technical skills, customer service, and knowledge of industry trends.• Coordinating daily schedules, ensuring optimal staffing levels, and managing workloads to maintain efficiency and meet client demands.• Implementing and enforcing high-quality service standards, conducting regular performance assessments, and providing constructive feedback to ensure consistent excellence.• Interacting directly with clients to address inquiries, resolve concerns, and maintain a personalized and positive customer experience.

Reno, Nevada, United States

• Leading by example to elevate the team's performance and drive individual growth, encouraging creativity and innovation in nail artistry.• Nurturing client relationships by actively seeking feedback, addressing concerns promptly, and ensuring a personalized and memorable experience for each customer.• Keeping abreast of industry trends and advancements and sharing insights with the team to maintain a cutting-edge and fashionable approach to nail services.• Strategically managing staff schedules to accommodate peak business hours, special events, and seasonal demands, optimizing client access and resource allocation.• Proactively addressing conflicts within the team, fostering a collaborative atmosphere, and mediating interpersonal issues to maintain a harmonious workplace.• Staying informed about new nail care products and technologies, facilitating training sessions for the team to enhance product knowledge and improve service offerings.• Collaborating with the marketing team to implement promotions, events, and social media initiatives that drive client engagement and increase salon visibility.

Bachelor Of Science - Information Technology, Minor In Criminology, Law, And Society, 3.50

Activities and Societies: Filipino Cultural Association(FCA), Vietnam Student Association (VSA), Asian Pacific American Coalition (APAC).

Minor In Criminology, Law, And Society - College Of Humanities And Social Sciences, 4.0

Certificate Of Technology Program, Information Technology

Activities and Societies: - Courses range from 5-6 credits hours per course. (Agile Methodology, Data Analytics, Project Management.

Associate Of Science - As, Completed And Earned A.S. Diploma

Activities and Societies: Generation Hope and Pathways to Baccalaureate

Standard High School Diploma

Activities and Societies: Asian Club President, Cross Country, Track & Field, Fellow Christian AthletesAsian Club President - I hosted Six.