Personable and dedicated IT Support Specialist with extensive experience in Customer Service industry transitioning to an IT Support role. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results oriented.
Listed skills include Networking, Troubleshooting, Information Security, System Administration, and 5 others.