A well-rounded individual who works extremely well in all that I do. An extremely fast learner who pays keen attention to detail, is flexible and quick to pick up on new skills. A confident individual who strives for the highest in achieving her ultimate goal. A positive team player who is eager to learn from others and always strives for excellence. I look forward to rendering my services to dignified institution that in turn will enhance their business development, efficiency and effectiveness as well as my own personal development and my quest for success.Experience Includes:Customer Service Respond to clients and individual client queries through support channels (calls, live chat portal, emails, company website and social media).Resolve customer inquiries including benefit, eligibility, card balances, card status, customer requests, provider status and authorization, explanation of benefits (EOB), premiums, encashment, and surrender values, paid to date, biographic changes and any other policy information, products, services offered, etc.Digital marketing (Ads and Funnels)Social Media Management and Engagement Website/ Ecommerce Management Graphic Design Video EditingTelemarketing Transcription Email Marketing Content Creation Calendar Management Project Management Administrative duties Multi-taskingDecision making Problem Solving