Christina S. Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, United States

Assist companies with banking conversion to an updated remote deposit capture II platform, ensuring a seamless installation process and assistance with troubleshooting if needed. Arrangement of Zoom meetings and phone calls with client to assist them with check scanning software upgrade. Projects range from presenting live wealth management webinars to upwards of 200 clients at a time, to converting clients to a new deposit website. Ability to juggle multiple roles as this is a project management/call center environment. Live tutorials on how to add users and complete check deposits. Return emails to clients. Inbound and outbound calls. Use of HubSpot, Dialpad, Excel, and FIS. Tasks given to me by my supervisor include management and data input of multi-location spreadsheets, assigning tasks to other agents, and holding agents accountable for productivity throughout the work day. Customer service and professionality required as we work daily with many high-profile wealth management and investment clients, treasury, accounts receivables, CEOs, business owners, etc.

Hesperia, California, United States

Management of 100+ CPR Instructors; responsible for contact with instructors regarding their instructor certifications. Verify accuracy and completeness of CPR paperwork and class rosters submitted, and make sure employees are up to date on AHA Policies & protocols. Responsible for inventory & ordering supplies, from CPR mannequins to office supplies. Right hand man for CEO & CFO regarding maintaining their schedules, filling in and maintaining the office in their absence. Use of QuickBooks, TCM, ZOHO, Google SEOs, and manager of all social media platforms for company (Facebook, Instagram, etc.) Handled large credit card payments from multiple contracted corporations for CPR classes. As of 2024, I am an independent contractor and still work remote for this company when the owners are on vacation, out of town, or ill and need assistance.

Las Vegas, Nevada, United States

Work closely with executive corporate suite. Directly work with CEO, CFO, COO of MGM International to coordinate their meetings, luncheons, travel arrangements, limo transportation, and VIP reservations. Directly work with executive assistants and their managers to assist with clerical and office duties as needed. Schedule meetings in the C-Suite for multiple company executives such as Formula 1, governors, news crews, celebrities, etc. Use of Teams to communicate directly with coworkers regarding the executives’ schedules. Supervision of the C-Suite, including live surveillance of the surrounding areas and gates, ensuring safety and discretion for all executives, serving as an extra barrier of security to ensure nobody gets in unauthorized.

Las Vegas, Nevada, United States

Respond to multi-channel inquiries from patients, physicians, employees, and other callers regarding appointments, referrals, provider messages, and services within the Patient Access Center in accordance with established NYU FGP guidelines. Utilize physician protocols to schedule appointments for NYU FGP specialties and meet established Patient Access Center performance goals. Research providers and practices throughout the NYULH network to best meet the patient’s needs. Manage conversations with a high level of sensitivity and use good judgment when determining and documenting appropriate disposition. Utilize NYU FGP Healthcare systems, Access Center applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, etc.