-Served as the key people manager by leading the success of day-of-event staff planning to ensure cohesive operations.-Utilized cross-functionality by consistently updating event operations department timelines, coordinating timeline adherence to senior management, and collaborating with executive staff to create timelines for new events.-Fostered long-term, mutually-beneficial partnerships across all departments by displaying strong ownership for event delivery needs.-Exemplified strong analytical skills by analyzing operational problems, researching industry best practices, and providing prompt resolution to these issues, resulting in the maintenance of 100% customer satisfaction.

Through a process of continual innovation, redesign, and re-alignment we create events that instigate thought leading collaboration between a community of IT leaders and the visionaries behind the technologies that aid them in their endeavors. I work on populating various events around the country with C-Level Executives that benefit from the CIOpanel and Event Speakers. My responsibilities include identifying and qualifying prospects; delivering well researched, highly qualified attendees; and client relationship management.

-Employed process improvement by implementing procedures to ensure that financial aid was efficient and comprehensible.-Collaborated with the financial aid director to establish 100% adherence to all applicable federal and institutional regulations.-Co-partnered closely with students from diverse backgrounds to effectively package all information required for approval. -Work on a daily basis with the National Student Loan Database and the Common origination & Disbursement system.

Assist in determining and obtaining appropriate funding for students while maintaining the goals of Compliance, Customer Service, and Cash Flow.