Christin Dibelius Email & Phone Number

Saratoga Springs, New York, United States

-Manage day-to-day operations and personnel of two Primary Care clinics.-Collaborate with Directors on strategic planning, budget development and improved workflows.-Evaluate weekly appointment availability and utilization rates.-Analyze quarterly quality reports to ensure PCMH standards are met.-Recruit and onboard providers, clinical staff and clerical staff.-Supervise clerical tasks to ensure timely completion of open referrals and triage of patients.-Oversee employee employee schedules, payroll and performance.-Report on budgetary variances and action plans to decrease variances.-Resolve patient grievances.

Albany, New York

-Managed day-to-day operations and personnel of three EmUrgentCare clinics.-Responsible for evening, weekend and holiday on-call coverage.-Improved workflows and cost savings through pilot programs and policy and procedure changes.-Recruited and managed employees and completed performance evaluations.-Oversaw monthly payroll and supply budgets.-Performed weekly Joint Commission audits to ensure compliance of workplace practices.-Supported community outreach programs with charitable donations.-Resolved patient grievances.

Albany, Ny

-Directly supervised administrative staff members and trained new hires as needed. -Assisted with scheduling, check-in and check-out of patients.-Updated department Competency-Based Training Tool and completed with staff.-Verified insurance benefits and obtained authorizations for patients' treatments.-Assisted with billing inquiries and completed charge entry to facilitate payments in a timely manner.-Tracked and reported clinic productivity.

Albany, Ny

-Collected and verified insurance and demographic information for patient admissions.-Educated patients about their medical benefits, out-of-pocket expenses and advanced directives.-Contacted payers to provide notification and obtain pre-authorizations.-Ensured completion of necessary forms by patients.

Schenectady, Ny

-Managed fundraising database Raiser’s Edge and coordinated fundraising events.-Co-managed the Employee Giving Committee, which raised $37,000 in 2011.-Performed grant writing to secure $2,100 for the Speech Therapy department.-Worked with Finance for financial reconciliation and reporting, bank deposits and accounts payable.-Coordinated volunteer projects.

Falls Church, Va

-Assisted with the implementation of fund raising and quality improvement programs. -Raised $110,000 for the Pediatric Cardiology Program through the Star Kid 8k Race.

Schenectady, Ny

-Administered new member screenings and developed personal training programs.-Developed and implemented member incentive programs.-Instructed group exercise classes and conducted personal training sessions.-Established and maintained organization of member files.-Drafted monthly bills and collected and recorded payments.

Dual Master'S, Healthcare Management And Business Administration

Activities and Societies: American College of Health Care Executives

Bachelor'S, Applied Exercise Science

Activities and Societies: College Community Mentoring Program, Outing Club