Christine Acker Email & Phone Number

Hamburg, Germany

- Supporting and developing (key) customers and carrying out the necessary coordination for services in the Aircraft Component Services division- Responsibility for revenues and overall contract profitability- Ensure service provision, identify potential for improvement and derive measures for optimization together with the business units, develop and implement measures to increase customer satisfaction- Systematically expand customer loyalty. Identify upselling potential with existing customers. Create acquisition and technical documents for negotiations with customers and carry out sales campaigns and marketing initiatives- Negotiations for contract adjustments in collaboration with the business units and Sales

Hamburg, Germany

- Representing the department head- Creation of ISO 22000 relevant work instructions for the department- Training of the department-specific procedural instructions and work instructions

Hamburg, Deutschland

- Manage requests from leads and increase client base- Setting up price proposals and price negotiations - Order generating, processing and supervision- Identifying and mapping business strengths and customer needs- Following industry trends locally and internationally- Develop new products with existing clients- Planning and overseeing new marketing initiatives- Reporting on successes and areas needing improvements- Managing and retaining positive and personal relationships with existing clients- Professional and commercial consulting about active ingredients and products

Bremen Area, Germany

- Contribution to plan and develop different online market places- Collaboration with performance marketing and purchasing department- Elaboration of reportings to sales channel assessment - Active direct Sales via e-mail and telephone- Active support to e-commerce team in daily operations- Search Engine and Online Marketing

Dubai, United Arab Emirates

- Assisted in the creation of an Import Guide for exports from Saudi Arabia to Russia, therefore analyzing export and import processes and procedures and legal framework- Supported in sales and acquisition proposals, projects and publications (focus on oil & gas and logistics industry)- Conducted primary and secondary market research to identify project specific information- Created several company profiles and performed competitor analysis for potential projects - Assisted in developing the focus topic paper 'Special Economic Zones and Smart Cities - How will the economic ecosystem facilitate their growth?'

Bachelor Of Arts - Ba, International Management - Arab World, 2.0

- Arabic as a foreign language - Business Arabic - Economics & societies of the Middle East - Economic development in MENA region.

Semester Abroad, Arabic Language And Literature

- Modern Standart Arabic & Media Arabic - Economics of the Middle East - Intercultural comunication and business culture of the Middle East

German A-Levels, 2,4

Examination in English, French, Geography