Senior Student Specialist
Current• Responsible for being the main point of contact for both students and partners within selected programs• Using a strategic engagement plan that involves a strong presence of phone strategy, cultivate strong relationships with students throughout the entire student lifecycle to build trust and act as their personal coach throughout their program of study• Maintain high levels of student satisfaction as measured by student retention, student satisfaction surveys, student graduation rates and graduation surveys.• Participate in weekly Partner meetings and serve as a liaison for all external and internal stakeholders• Prepare and provide accurate enrollment forecasts to all key stakeholders• Strategize on retention efforts to meet or exceed student retention goals and continuously better the student experience through innovation