Lead MO team through an operational excellence lens by delivering on client and agency business needs while continuously elevating product, Manage key aspects of Client Finance from budget authorizations to client payments, Own Agency Finance forecasts per Partner’s and EVPs portfolio, New Business-partner with new business and client teams to prep presentations, Chief Transition Officer for Client On/Offboarding & Transitions to ensure effective transitions across all disciplines, up to 10+ annually, Manage 5 MPs portfolios re: Staffing, Burn Rate, Profitability, Scope, Contractual Obligations e.g. Savings, staffing rebates, bonuses, Project Manage and create content for Client Leaderships’ key initiatives to ensure timely delivery, Participate in Client QBRs to discuss state of relationship, future opportunities & develop road maps across innovation, thought leadership, talent, and new/existing services, Developed a comprehensive agency SOW with clear scope, staffing and fees, inclusive of consulting services proactively addressing industry required language, Brainstorm new commercial models, Co-lead Ecommerce operations and retail data partnerships- negotiate key retailer partnerships, eg Walmart, Kroger, Amazon, NIQ//IRI for integration into commerce planning platforms and reporting, Data Strategy ensure data across client and agency systems meet data requirements, tech, privacy and automation goals, Contribute to agency technology roadmap and client advisory board, Audit agency operations- identify gaps, communicate insights, and business controls moving forward, Establish best practices across people, process and tech to drive effectiveness and productivity across teams, Build strong relationships with senior cross-functional agency leads, e,g, Strategy, Investment, Analytics, Legal, HR, Finance, and SS, Handle confidential docs and info with discretion, Admin: Org charts, hires/rotations, distro lists, Sharepoint

Horizon Media, September 2016- Present, New York, NYVP, Managing Director of Media Operations and Client Solutions Developed and implemented a comprehensive SOW by discipline with tiering to tie-back to appropriate scope, staffing and fees, inclusive of consulting and brainstorming new commercial models as media landscape evolves Proactively evaluate existing client contracts and address opportunities for new scope, staffing and industry required language working closely with Legal and Finance Lead onboarding efforts to ensure smooth and effective transitions Seek out process improvements and best practices that can be leveraged to drive effectiveness and productivity across all teams, mostly where there is cause and effect impact Audit client and agency processes, communicate results/insights, and how to optimize workflow moving forward through presentations and on-going analysis (e.g. scorecards) Launched an experienced Media Operations team of 18 to help facilitate operational excellence  Work closely with Technology partners for Media planning and buying systems partnering on negotiating agency contracts, projects, workflow and development roadmap Ensure data integrity and budgets remain intact from planning through activation in order to deliver meaningful reporting to our clients and partners Co-lead Analytics Operations team to assess each client team on reporting and technology roadmap via assessing current partners, technology integrations, and develop roadmap to integrate into data warehouse for cleansing, mapping and reporting interface via Tableau Manage for Client Leads on a monthly basis their accounts’ Staffing, burn rate, profitability, scope creep, contractual obligations e.g. Media Savings goals, client business review meetings  Build and support relationships with senior cross-functional team members, including Strategy, Research, Activation, IT, Analytics, Legal, HR, Finance, and Shared Services

MediaVest February 2009- Present New York, NYVice President, Group Director of Client Business Operations Manage day-to-day operations for the agencies’ vendors and clients on 19+ accounts, or $2 billion+ in media billings Owner of Deliverable management for the Key Stakeholders to ensure client satisfaction on several KPIs Partner with team leads on new and organic growth opportunities for each account and agency Partner with account and agency teams to ensure work streams are being optimized and enforced Go-to person for client business challenges and brainstorm and activate solutions Determine agency benchmarking and assist with the roll-out best practices, specifically regarding SOW/contracts, staffing, systems Initiated and executed a new Operations structure for the agency with our COO and EVP of Agency Operations Responsible for each accounts P&L Scorecard to ensure profitability is maintained and surpassed with organic growth opportunities Responsible for Talent Development for team members from annual reviews, rotations to promotions Set-up and manage all systems of record for planning, buying, and reporting on all accounts Work closely with SMG product teams to build and deliver client business solutions Lead quarterly top to top meetings to review SOW KPIs and led Working Smarter summits with Account Leads, Clients, HR and CFO Liaison between Account Leaders and HR for each employees performance and development  Team champion for award submissions, internal and external  Agency projects: Assist on new business pitches, member of the Agency’s Impact Circle Current Accounts: Comcast, Microsoft, Walmart, Quantum (16 accounts)

 Perform extensive research for new business pitches- establish competitors, audit stores, conduct focus groups, write case studies Roll-out new finance software to detail accounts, leads, opportunities and revenue more efficiently  Responsible for each account from RFP to proposal to presentation, ready for team to present Research conferences for team to present Fitch’s business capabilities  Strong coordination between account teams and clients to keep every project on schedule and meet deadlines Keep extremely organized records for each project, send weekly updates to foresee any setbacks and correct immediately Worked closely with upper management on budgets (i.e. quarterly, annually)  Spearheaded with parent company on new finance procedures and company policies