• Process customers transactions at the teller line and phone request • Responsible for opening and closing procedures • Operate branch capture processing with reconciliation and correction• Coordinate implementation of new commercial service - ACH origination• Facilitate post conversion support after upgrading primary software system• Open new DDA and Certificate accounts• Responsible for entering new accounts on bank system including loans • Create and Implement new year end procedures required for updated system• Help with daily balancing of ATM and re-filling of the ATM machine• Balance general ledger accounts

• Coordinated implementation of Business Process Manager, a workflow automation tool• Performed administrator functions and training for Business Process Manager• Compiled documents for internal audits• Approved online applications for new accounts • Operated branch capture processing with reconciliation and correction• Responsible for closing duties of bank operations• Reviewed and processed domestic and international wires• Prepared and submitted FR2900 report• Reviewed and approved customer originated ACH files

• Managed the newscast for timeliness and prioritization of stories • Assisted with writing and editing the newscast stories • Coordinated the news stories received or fed to other media sources • Coordinated and produced broadcast of off-site Congressional debate in 2012