Virtual Assistant October 2020 - PresentV1 Marketing and Learning LLC Home Based- Assigned in Real Estate Cold Calling (designated making calls in Atlanta, Georgia)- Answering incoming calls from prospective sellers. Using scripts to provide information of the History and details of the properties.- Nurturing leads through follow up calls- Verifying and Setting up Appointments with Sellers. - Property Research and Submitting End report (Booked Appointments)

Customer Specialist Associate /General and Marketing Services September 2014 - June 2019Banco De Oro BF Homes Puregold South Park, Paranaque City- Handled cash money transactions including deposits, withdrawals, and encashment. - Knowledgeable in General Services Transactions, specifically Manager’s Checks, Stop Payment orders, bank certification, checkbook reorders, foreign exchange, telegraphic transfers, bills payment, cash cards, remote delivery channels, and counter checks- Trained in Marketing Services in Customer Information Files, Opening Savings Accounts, and ATM linking in ICBS Systems

Customer Care Specialist March 2013 - June 2014Sun Cellular Las Pinas City- Assigned in Cash Operations Department dealing with subscriber payments and concerns - Prepared reports of the Daily Collection summary - Assisted in Customer Service Operations- Handled sales transactions, queries, and problems of irate clients- Provided training for newly hired staff at Sun Cellular.

Convergys, Inc.Alabang, Muntinlupa CityCustomer Service Representative March 2012 – August 2012- Conducts health checks for current customers ( account holders) of Optus before transitioning to sales.- Handles outbound calls to current customers and provide health checks of existing account.- Involves customer service and sales ( upselling, cross- selling and solution selling)- Has strong Multi tasking (minimum of 4 systems plus additional online site navigation)

Customer Specialist Associate/General and Marketing Services November 2007 – February 2012Banco De OroMadrigal Ave, Alabang, Muntinlupa City- In-charge mainly of cash money handling transactions including as deposits, withdrawals, and encashment- Knowledgeable in General Services Transactions handling Manager’s Checks, stop payment orders, bank certification, checkbook reordering, counter checks, foreign exchange, telegraphic transfers, bills payment, cash cards, and remote delivery channels- Trained in Marketing Services in Customer Information Files, Opening Savings Accounts, and ATM linking in ICBS Systems- Worked in different branches including BF Homes, St. James Branch, and Tahanan Village, Paranaque City.