Christine Cole

Christine Cole Email and Phone Number

Customer Care Representative at Benjamin Moore & Co. @ Benjamin Moore & Co.
Christine Cole's Location
Ledgewood, New Jersey, United States, United States
Christine Cole's Contact Details

Christine Cole work email

Christine Cole personal email

n/a
About Christine Cole

Strong customer service, training and education background.

Christine Cole's Current Company Details
Benjamin Moore & Co.

Benjamin Moore & Co.

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Customer Care Representative at Benjamin Moore & Co.
Christine Cole Work Experience Details
  • Benjamin Moore & Co.
    Customer Care Representative
    Benjamin Moore & Co. Jul 2012 - Present
    Work in a fast paced call center.Receive high volume of in-bound phone calls.Provide information to customers regarding delivery information, product availability, policies, programs, promotions and product information.Resolve all retailer and field personnel problems, including issues with delivery and product availability, by communicating with Supply Chain personnel. Process high volume of phoned, faxed, and emailed paint orders (approx. 27,000 lines per month).Communicate via telephone with retailers regarding their processed paint orders.Provide support to retailers in response to a variety of inquiries.Compete various other tasks as requested by management.
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  • Verizon Wireless
    Customer Service Training And Education Specialist
    Verizon Wireless Jun 1992 - Apr 2002
    Coordinate and facilitate initial customer service training program for over 200 new hires per year.Develop training objectives, curriculum, and evaluation criteria to measure and track program effectiveness.Prepare, organize, and maintain training facilities and materials.Manage and support a team of training assistants.Recognized by Executive Director of Customer Service as an exemplary team player.
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Christine Cole Skills

Training Coordination Curriculum Planning Customer Satisfaction Training Call Center Curriculum Design Employee Training Customer Retention Customer Experience Team Building

Christine Cole Education Details

Frequently Asked Questions about Christine Cole

What company does Christine Cole work for?

Christine Cole works for Benjamin Moore & Co.

What is Christine Cole's role at the current company?

Christine Cole's current role is Customer Care Representative at Benjamin Moore & Co..

What is Christine Cole's email address?

Christine Cole's email address is co****@****ine.net

What schools did Christine Cole attend?

Christine Cole attended Centenary College, College Of St Elizabeth.

What skills is Christine Cole known for?

Christine Cole has skills like Training Coordination, Curriculum Planning, Customer Satisfaction, Training, Call Center, Curriculum Design, Employee Training, Customer Retention, Customer Experience, Team Building.

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