Business Developer.•Conducted market research and analysis to identify new business opportunities.•Krystal Global(Accommodation, Learnx&Development, Travel)project developer from start to closure. •Developed strategic plans and proposals to secure new clients and partnerships.•Managed client relationships and negotiated contracts to ensure mutually beneficial agreements.•Collaborated with cross-functional teams to execute marketing campaigns and promotional activities.•Participated in recruitment process and on-boarding.•Managed client accounts, structuring and processing of payments ensuring accuracy and timeliness in all transactions. •Developed and implemented efficient payment procedures to streamline processes and minimise errors.Project Manager•Oversaw the planning, execution, and monitoring of projects from initiation to closure.•Defined project scope, objectives, and deliverables in collaboration with stakeholders.•Managed project budgets, resources, and timelines to ensure successful delivery within scope and budget.•Conducted risk assessments and implemented mitigation.Team Leader•Led a team of 8 professionals across various departments to achieve organisational goals and targets.•Assigned tasks to various departments, reviewed and made necessary corrections and performance feedback.

•Understanding the guidelines of ISO 20700.•Problem identification and solution provision.•Communication with clients.•Business plans, project briefs.

•Assessed product availability. •Established and managed relationships with suppliers. •Price negotiation. •Recorded product codes.•Provided reports outlining purchasing operations. •Recommended improvements if need be.

•Telephone calls reception (receiving and redirecting calls to the right staff, responding to inquiries, taking messages).•Physical reception (welcomed colleagues, visitors, clients in a polite way).•Administrative tasks (managing employees work schedules, payslips, updating employees and clients files).•Reservation of drivers for colleagues and clients. •Restaurant tickets to employees.•Addressing complaints.

•Prospecting (face-to-face and teleprospecting via phone calls, emails).•Customers orientation.•Order taking and registration.•Order payment follow-up.•Delivery tracking.•Customer follow-up.

•Created and managed invoices. •Processing packages and ensuring deliveries.•Keeping records of all large transactions (B2B customers and private individuals).•Sales reporting.•Customer follow-up.

•Physical reception of company employees as well as visitors.•Customers orientation. •Presentation of the company's products.•Distribution of advertising products.•Organisation of transportation for teammates and company's products. •Office Administration.•Ensured timely arrival.•Registration of clients visits.•Booking manager's appointments.