The objective of the role is around attracting, assessing, and hiring candidates to fulfil the organization's staffing needs.• Collaborate with hiring managers to understand the organization's overall goals and objectives.• Supervise some members of the recruitment team and provide guidance, mentorship, and training to junior recruiters.• Oversee the entire recruitment process, from job requisition opening to candidate offer stage. • Collaborate with hiring managers to identify staffing needs and create comprehensive job descriptions.• Employ various sourcing strategies, including job boards, social media, networking, and direct sourcing, to attract top talent.• Review resumes and applications to shortlist candidates and conduct initial screenings and assessments to evaluate candidates' skills, qualifications, cultural fit, experience, and suitability for the position.• Maintain positive relationships with candidates throughout the recruitment process and provide timely and constructive feedback to candidates.• Maintain clear and open communication with all stakeholders involved in the recruitment process.

The key role is around attracting, assessing, and hiring candidates to fulfil the organization's staffing needs.• Collaborating with hiring managers to understand job requirements and assist in creating detailed job descriptions.• Apply various sourcing methods like job boards, social media, professional networks, and referrals, to attract qualified candidates.• Build and maintain a network of potential candidates for future job openings.• Review resumes and applications to shortlist candidates and conduct initial screenings and assessments to evaluate candidates' skills, qualifications, cultural fit, experience, and suitability for the position.• Coordinate with candidates in carrying out relevant assessments or tests as needed for specific roles.• Verify candidate references to ensure the accuracy and authenticity of the information provided from previous roles held and gain insights on candidates' past performance and work habits.• Provide timely feedback to candidates throughout the recruitment process.• Ensure a positive and professional experience for candidates at every stage of the recruitment process and address candidate inquiries and concerns promptly.• Provide regular updates on recruitment activities to relevant stakeholders.• Work collaboratively with other functions and departments to meet overall organizational goals.• Build effective relationships with hiring managers.

Tasked to provide strategic & professional leadership, champion service delivery excellence, map & review client’s current business, and people operations to ensure there is continuous improvement of processes whilst mitigating risk and ensuring business continuity and success.As the Head of Service Delivery and Client Experience, I am tasked in ensuring our clients receive the services they require to their expectation. I serve as the primary business contact for all clients. I am responsible for client satisfaction while consistently providing excellent customer service to all accounts. I am the liaison between the customer and other divisions within the company during all projects at any given time.

As the Head of Client Experience, I serve as the primary business contact for the client and I am responsible for client satisfaction while consistently providing excellent customer service to accounts, as well as representing client needs and goals within the organization to ensure quality. In addition to building relationships with clients to encourage new and repeat business opportunities. I am the liaison between the customer and other divisions within the company during projects.

A results oriented professional who is energized by challenge with 3 1/2 years of progressive Human Resource Administrative experience supporting management teams and employees through rapid change and growth