Christine Le Email and Phone Number
Christine Le is a HDR Student Experience Manager at University of Sydney. She possess expertise in hospitality industry, front office, food and beverage, hotel management, resorts and 9 more skills. She is proficient in English and Vietnamese. Colleagues describe her as "I had the pleasure of working with Christine after I hired her in 2020 to join my newly formed Prospect Management team. What stood out from the start was her tenacity and eagerness to grow and develop in all areas of the business. In addition to joining a newly formed team, Christine joined my team remotely during the COVID pandemic. But her professional approach to work and commitment to business service meant that the transition was not as challenging as we may have expected. Working with Christine, I always valued her structured approach to projects meeting deadlines and keeping our communications schedule on track at the same time. An avid team player, she was always ready for new challenges and volunteered to assist with special projects whenever they arose. By far, Christine's greatest asset is her curiosity, always asking the right questions and at the optimum time. Joining my team as she did in what was a very trying time in the early months of the pandemic, she was very fast to upskill and learn new systems and processes. Christine is very personable and her skills highly adaptable, a great fit for a range of sectors."
University Of Sydney
View- Website:
- sydney.edu.au
- Employees:
- 19633
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Hdr Student Experience ManagerUniversity Of SydneySydney, Nsw, Au
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Hdr Experience CoordinatorUniversity Of Sydney Nov 2022 - PresentFaculty Of ScienceI aim to contribute to the success of the Faculty of Science by effectively managing HDR programs, delivering engaging events,and providing comprehensive support throughout the student lifecycle.Provide comprehensive support for the promotion of research opportunities to potential HDR students, fostering an environment conducive to academic growth.- Plan and deliver engaging events such as orientations and HDR seminars, ensuring a smooth transition and ongoing support for HDR students.- Facilitate external HDR scholarships, actively support supervisors to promote their projects, and seek opportunities to support HDR students.- Manage the development, delivery, and evaluation of all HDR student programs, ensuring alignment with academic goals and student needs.- Oversee the operations of the Graduate Research School, ensuring adherence to policies and procedures. Supervise Graduate Research Case Officers, guiding them in providing personalised assistance to students from inquiry to enrollment.- Collect and analyse relevant data on initiatives, programs, and student outcomes, providing valuable trend analysis for reporting purposes.- Collaborate with stakeholders across the university to enhance the HDR student experience and contribute to overall student success.
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Research Education Support OfficerUniversity Of Sydney Oct 2021 - Nov 2022Business SchoolMy role dominantly involves the processing recruitment and admissions for higher degree by research (HDR) candidates to the Business School, as well as coordinate onboarding process to improve students’ experience during admission.- Supporting and guiding current and new commencing students to navigate a full range of learning systems, facilities, and services at the school level, and ensure they are aware of the HDR procedural, policy, and course administration requirements.- Engaging with prospective students to provide information and support services via all channels for enquiry, offer and retention management services.- Contributing additional support to the Manager, Education Support and Executive team, including tracking various reports, administration of scholarship funding schemes, travel support scheme for HDR students, and assisting ongoing projects as required by the School.- Participating professionally in a range of student recruitment events, workshops and trainings including individual meetings, group presentations, internal events (Open Days, Course Information Seminars, 3MT,etc.)
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Conversion And Digital Recruitment AssistantUniversity Of Sydney Apr 2020 - Sep 2021Sydney Future StudentsMy role as Conversion and Digital Recruitment Assistant worked in the Lead Nurture and Conversion team in Sydney Future Students managing the design and production of internal collateral requests, and direct marketing and communications materials in order to support student recruitment activities for the portfolio. I ensured that the University of Sydney is represented consistently and professionally through the development of targeted promotional collateral.- Managed the design and production of internal collateral requests, and direct marketing and communications materials in order to support student recruitment activities for the portfolio in Sydney Future Students team.- Worked closely with all faculties and marketing teams to ensure the coordination and consistent messaging of lead nurturing communications delivered to prospective students across all channels while ensuring the sites comply with University standards. - Performed research analysis of media campaigns and website usage with the ultimate goal of streamlining the student experience, improving onsite engagement and conversion rates.
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Enrollments And Occupancy SpecialistOnly About Children Jul 2019 - Apr 2020My role as an Enrolment and Occupational Specialist in OAC was to manage enrolments of 8 allocated campuses under its policies and procedures. I also supported the day-to-day campuses operations ensuring that Campus Quality Framework and WH&S requirements were met.* Maintained accurate records of enrolments, student and parent/carer details in accordance with records management policies, procedures, and confidentiality / privacy requirements to ensure information is accurate, stored correctly and accessible.* Responded to enquiries related to enrolments in an effective and responsive manner.* Maintained and built relationships with over 1000 families, carers and external agencies, providing exceptional customer service and efficient paint deliveries while exceeding enrolment goals by 10% month-to-date.* Liaised frequently with Campus Directors and Regional Facilitator to promote recruitment campaigns, events and sponsorships particularly in Open Day, Orientation Day, Lunar New Year, Lunar Autumn Week, … to identify potential leads and engaged current families. -
Manager On DutyMeriton Suites Mar 2019 - Aug 2019Church Street, ParramattaI reported directly into the Front office manager and Cluster Hotel Manager. I was responsible for managing the front office operations whilst working cohesively with the housekeeping and maintenance departments.• Reported directly to Front Office Manager and Cluster Hotel Manager to discuss daily organisational changes, issues, and improvements; and communicating this to other staff members.• Created and built manual a training book for all Front Office staff that applied on employee daily tasks. • Managed guest recovery initiatives and achieved the highest score of customer satisfaction in Meriton group based on the MERIT program.•Managed the roster and payroll financially of over 20 FT/PT/Casual employees in Front Office Department. -
Manager On DutyMeriton Suites Jul 2018 - Mar 2019North Ryde, New South Wales, Australia
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Residential ManagerLake Front Motel Sep 2015 - Jun 2018New South Wales, Australia -
Assistant Front Office ManagerEchoes Boutique Hotel & Restaurant Blue Mountains Oct 2014 - Aug 2015 -
Assistant Executive Floor ManagerHilton Mar 2014 - Sep 2014Hilton Hanoi Opera -
Guest Service AgentTfe Hotels Aug 2012 - Mar 2014Vibe Savoy Hotel Melbourne -
Food And Beverage Team LeaderVibe Hotels Aug 2008 - 2012Vibe Savoy Hotel Melbourne -
Banquet Team MemberIntercontinental Hotels Group Jul 2009 - Aug 2010Intercontinental Rialto Melbourne
Christine Le Skills
Christine Le Education Details
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Master Of Commerce Major In International Business -
Bachelor Of Hospitality And Tourism Management
Frequently Asked Questions about Christine Le
What company does Christine Le work for?
Christine Le works for University Of Sydney
What is Christine Le's role at the current company?
Christine Le's current role is HDR Student Experience Manager.
What schools did Christine Le attend?
Christine Le attended Swinburne University Of Technology, William Angliss Institute.
What are some of Christine Le's interests?
Christine Le has interest in Economic Empowerment.
What skills is Christine Le known for?
Christine Le has skills like Hospitality Industry, Front Office, Food And Beverage, Hotel Management, Resorts, Banquets, Rooms Division, Event Management, Tourism, Teamwork, Guest Service Management, Pre Opening.
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Christine L.
Sydney, Nsw -
Christine Le
Greater Melbourne Area -
2aarnet.edu.au, aarnet.edu -
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