Emergency TelecommunicatorThe University of Chicago, Chicago, IL.2011 - PresentAnswer calls and emergency notification stations on XTend 2 EA Sentry integrated phones system (E-Bells)Determine nature and dispatch appropriate police, public safety officer or bothDuties include data entry into the Southern Software CAD system, dissemination via the Law Enforcement Agencies Data System (LEADS), the National Crime Information Center (NCIC) and the Citizen Law Enforcement Analysis and Reporting System (CLEAR)Monitor fire, burglar, panic and duress alarms on the ManitouSoftware System Monitor radiation, newborn-adolescent, panic and duress alarms on the Continuum Alarm SystemMonitor university medical facilities, student dormitories, radiation rooms, doors and gates via closed circuit cameraDispatch appropriate transit units within the university for the “Safe Ride” program

Answered calls on Lucent Technologies Palladium Phone systemDetermined nature and dispatched appropriate response for emergency vs. non-emergency calls Duties included data entry and information dissemination via Law Enforcement Agencies Data System (LEADS), National Crime Information Center (NCIC) and DuPage County Criminal Justice Information System (CJIS) databasesMonitored fire and burglar alarm panelsUtilized Net/RMS (Records Management System) for recording non-emergency reports Documented disposition of dispatched calls within PRINTRAK Computer Aided Dispatch System. CHF data entry of gang member, sex offender, warrant, article, vehicle and cautionary filesPrepared shift information logs from PRINTRAK entries

LEADS (Law Enforcement Agencies Data System) coordinator Conducted training on the LEADS 2000 data system including maintaining & updating personnel recordsSupervised, maintained and validated all CHF on a daily and monthly basisUpdated records of dispatched calls and their disposition in Police Information Management System (PIMS)Prepared and implemented daily shift information logs from PIMS entries Scheduled radio room overtimeCommunications training officer Maintained press book, warrant entry book, roll call book, 911-caller printout records, map files, impounded vehicle sheets and dispatch informational manual

Responsible for all incoming medical emergency calls Dispatched emergency air/ground medical transports Coordinated ground units to rendezvous and assist aircraft with emergency medical transportsTracked out of range aircraft with GPS/RadioCoordinated hospital security/scene command personnel with remote aircraft landing zones Utilized mapping programs, GPS, latitude/longitude and radio contact for tracking aircraft

Multi-jurisdictional emergency dispatch center for Police/Fire/EMS. Same duties as outlined above.