Perform a series of Administrative functions for management.Receive of mail, documents and deliveries.Prepare and post job openings, screen applications and arrange interviews.Prepare documentation for changes in pay, status and benefits.Maintain employee weekly payroll and vacation time.Operate office equipment and order supplies.AP using Quickbooks, enter bills and pay invoices

• Provide administrative support to the Senior Director, State and Federal Relations and six State Directors.• Process expense reports for Senior Director and State Directors via Oracle and hard-copy.• Coordinates and manages internal and external meeting schedules for Senior Director and respective direct reports, including preparation, agenda, material, meeting room and meal coordination.• Create high level presentations using PowerPoint.• Coordinates internal and external conference calls set up using interconnect or meeting place.• Assist in customer inquiries via telephone and email. Receive and respond to legislative issues from legislators regarding constituents and work closely with other divisions to resolve the issue.• Assist with projects from Corporate.• Submit helpdesk tickets to IT using automated system.• Provide research and support and update custom databases and reports.• Assignments at time involve work of a confidential and complex nature.• Create mail merge for mass mailings and send out.• Worked with highly sensitive and confidential matters and protecting the security of personal information, data and files• Exercising individual judgment while dealing with potential or troubling situations and bringing to Supervisor’s attention.

• Provided documentation to the collection attorney when customers defaulted on a payment agreement.• Communicated on a daily basis with management regarding collections of current and past due accounts.• Processed all billing daily and monthly statements.• Provided credit history on customers when requested by other companies with whom they are attempting to obtain credit with.• Back up for entering deposits, applying payments against customer accounts.• Contacted customers consisting of builders, contractors and homeowners regarding new or past payments.• Processed credit card payments and returns.• Processed all AIA billing monthly and AIA change orders for contractors.• Met monthly with management to review receivables and discuss new approaches to collecting payment.