I am a Relationship Manager at Absa Bank Kenya PLC with over 10 years of experience in banking and finance. I have a master's degree in finance and multiple certifications in business analysis, project management, and customer service. My core competencies include relationship banking, financial management, risk management, legal and compliance framework, business growth, and customer satisfaction.In my previous roles as an Enterprise Banker and a Business Customer Advisor at Barclays Private Bank, I managed portfolios of high-net-worth and business clients, delivering tailored banking and financial solutions that exceeded their expectations and goals. I also achieved high-level NPS (Net Promoter Score), income growth, liability growth, and asset book growth through active engagements, prompt market delivery, and impeccable customer service. I trained my colleagues on new systems and processes and contributed to the positive image and reputation of the bank. I am passionate about leveraging cutting-edge financial technology and innovative banking solutions to create value for my clients and the organization. I am always eager to learn new skills and take on new challenges that will help me grow as a professional and add value to the banking and finance industry. I am looking for opportunities to work with a diverse and inclusive team that shares my values and vision of delivering exceptional customer experience and driving revenue and loyalty.