Christine Sharp Email & Phone Number

Australia

• Conduct Quality audits on individuals/departments• Prepare and disseminate monthly Quality Assurance reports.• Conduct stakeholder meetings to report and discuss findings.• Conduct business using regulatory and compliance standards.• Participate in coaching and continuous improvement activities.• Document procedures where required.• “Wellbeing” representative for department, coordinating and delivering wellbeing related activities.

Brisbane, Queensland, Australia

- Fulfilling governance requirements for Bank over suppliers- Relationship management and Facilitation of Supplier Management meetings to ensure compliance to contracts- Validation and payment of supplier invoices- Ensuring Risk and Compliance artefacts are maintained- Access and audit management of Supplier owned systems- SME conduit for business for supplier related queries- Maintaining business focussed reporting

Brisbane, Queensland, Australia

- Scoping and documenting control description- Testing design adequacy of control, designing test for operating efficiency of control- Conducting testing and preparing outcomes report- Facilitation of meetings to discuss findings and actions- Completion of Test Plans in IRIIS

Brisbane, Queensland, Australia

- System access profile creation and management for offshore resources- System access audits- Maintenance and management of external worker database information- Validation and payment of partner invoices- Assist with change management during partner transitions and restructures- Incident Management

Brisbane, Queensland, Australia

- Team trainer/Process and procedure design for team- Incident Management- Analysis of Quality Monitoring data and creation of Quality Monitoring reporting and dashboards,- Supported the development, maintenance and continuous improvement of internal tools required by the Quality Programs Team to perform Quality Monitoring- Supported the Team Leader in updating Quality Frameworks- Identified inefficient processes, systems and procedures and recommended / assisted in implementing change

Brisbane, Queensland, Australia

- Monitoring legislative change and scoping impacts to Loan Operations- Engagement of appropriate parties to update loan and legal documentation, and systems- Issue of communications in relation to legislative change

Brisbane, Queensland, Australia

- Training and mentoring new employees in all aspects of Retail Loan Documentation- Providing group presentations for process change- Maintaining and improving procedures and processes

Brisbane, Queensland, Australia

- Processing retail home loan applications from documentation to settlement then perfection of Bank data quality - High level of attention to detail

Brisbane, Queensland, Australia

Providing yoga and meditation classes in on an individual, group and corporate level.

Calgary, Alberta, Canada

Working Holiday Role - Front Desk Customer Service

Brisbane, Queensland, Australia

- Processing retail home loan applications from documentation to settlement then perfection of Bank data quality - High level of attention to detail

Nathan, Queensland, Australia

Front desk point of contact and phone queries for Student queries in relation to enrolments and course admissions. Maintenance of student information for in-house systems.

Graduate Diploma Of Psychology, Psychology

Bachelor Of Behavioural Science, Psychology, Distinction

Undergraduate degree studying various strands of psychology and accompanying fields such as statistics, workplace health and safety.