Christine Singleton Email & Phone Number

Rock Hill, Sc, Us

Fort Mill, South Carolina, Us

• Performed data collection on information in Workday, extracting, analyzing, and organizing data into reports that were shared with senior leadership to convey actionable insights regarding diversity, equity, and inclusion (DEI) figures in various markets compared with local populations and trends.• Championed the creation of standard operating procedures (SOPs) and policies regarding the stand-up and running of employee resource groups (ERGs), creating a comprehensive guideline book that enabled the efficient formulation of future ERGs.• Played a critical role in the launching of the African American employee resource group (ERG) by building a SharePoint site and selecting candidates to serve as members of the leadership team.• Coordinated with Red Cross to organize a national blood drive that ultimately gained buy-in and participation from Leadership as well as hosted an on-site blood drive for the primary company office.

Fort Mill, South Carolina, Us

• Selected by executive leadership to serve on the inaugural diversity, equity, and inclusion (DEI) task force, receiving training in DEI and coordinating cross-functionally with other task force members to establish the structure for a full DEI department that would enhance the workplace environment.• Established a change management Center of Excellence (COE), identifying inefficiencies and mitigating duplication of work to bolster efficiencies while increasing communication and collaboration between leadership to boost visibility.• Served as the South Carolina DEI Chapter Spokesperson by leading meetings, conveying feedback on the group’s needs to senior leadership, and providing an employee-friendly environment.• Functioned as a consultative partner to colleagues, managers, and senior leadership across the organization, applying best practices and maintaining operations in alignment with industry trends.

London, Gb

• Managed client services for a portfolio of accounts including Fortune 500 companies, utilizing communication, listening, and problem-solving abilities to secure retention and satisfaction.• Employed analytical and critical thinking acumen to drive client success, including supporting the merger of three companies into one, streamlining benefits coordination processes, and decreasing the absence rate of a company through increased engagement.• Spearheaded process improvements, developing and instituting team metrics to provide greater visibility and transparency into project status.• Implemented training programs for both new clients and employees, ensuring knowledge of standard operating procedures (SOPs), company policies, and best practices.

Atlanta, Georgia, Us

• Oversaw human resources (HR) functions for the client services division supporting Fortune 500 customers, managing client HR activities such as annual enrollment, payroll, and recruiting.• Conducted background checks for applications during the recruiting process, effectively fulfilling staffing needs while ensuring the obtainment of high-quality employees.

• Managed a variety of human resources (HR) activities including vendor relations, benefits administration, flexible spending accounts, payroll, and regulatory compliance with federal and state employment laws including FMLA, EEO, and FLSA.• 100% pass rate of South Carolina labor board audit• Employee of the month

International Mba, Six Sigma

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Science (B.S.), Organizational Leadership

Master Of Business Administration - Mba

Master Of Business Administration - Mba