Christine Small Email & Phone Number

Kitchener, ON, CA

Ontario, Canada

-Manage the administration of applications and programs with focus on regulatory compliance.-Develop, implement and monitor projects to support and contribute to the implementation, operation and ongoing development and monitoring. -Make recommendations, contribute expertise and knowledge, coordinate and communicate program elements or process, to support.

Mental Health Commission of Canada Mental Health First Aid certified.

Develop, implement and monitor projects. Provide advice, guidance and assistance regarding various administrative, operational and regulatory aspects of the licensing program. Supervise, develop and coach cross functional team. Develop new program elements, communication tools, tactics or procedures. Maintain databases and perform analyses and generate.

Cambridge, Ontario, Canada

Kitchener, Canada Area

Receive, track, review, analyze and audit claim submissions as part of Canada’s Economic Action Plan, funded through the Government of Canada.Determine accuracy and eligibility of all claims while ensuring legal compliance of all terms and conditions.Flag any discrepancies/abnormalities, request clarifying information, liaise with private and public sector.

Guelph, Ontario

Analyze processes, procedures, operating systems and work methods and recommend improvements to enhance efficiencies and effectiveness.Scope and perform research to assist in the resolution of administrative and operational business issues and in the development of policies and procedures. Compile information and maintain complex databases for analysis on.

Guelph, ON

Recruitment: for various internal vacancies, covering several different productsEmployee Engagement & Retention & Relations: surveys, exit interviews, data analysis, change management and program developmentSpecial Events: everything from monthly internal engagement programs to and yearly awards gala with approximately 200 attendeesRewards & Recognition.

Guelph, Ontario

Conduct gap analysis with ongoing consultation on policy and procedure changes.Recommend, draft and implement policy changes.Monitor, communicate and conduct ongoing maintenance of policies and procedures.Provide advice, guidance and support on policies and procedures matters.Participate in project taskforces as necessary.Assist with special investigations.

Guelph

Develop, edit and distribute various internal and external communication materials such as newsletters, presentations, brochures, bulletins, etc.Travel short and long distance to attend and/or present at various industry or Member events. Head liaison for Member companies and Board of Directors.

Guelph

Provide temporary coverage for all positions within the organization, including Senior Management roles.

Guelph

Key Attributes: Assisted with start-up, created brand loyalty, provided positive customer experience, worked with Engineers on product development, balanced monies and managed inventory.

Kitchener

Trained, coached and supported teams of agents in a classroom setting and during live performance. Also provided support to key members of Senior Management.

Dealing With Difficult People

Driving Change

Mental Health First Aid Canada

Business Admin, Communications, Hr

In 2000, was one of five students approached to contribute to the re-write of the Communications syllabus and curriculum.

Leadership Academy

Education record