Christine S. Email and Phone Number
Christine S. work email
- Valid
Christine S. personal email
Experience working in large organizations and start ups with demonstrated career growth across support, operations and data analysis.
Ezcater
View- Website:
- ezcater.com
- Employees:
- 51
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Lead AnalystEzcater Feb 2024 - PresentBoston, Ma, Us
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Senior AnalystEzcater Jul 2022 - Feb 2024Boston, Ma, Us
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Product AnalystRover.Com Oct 2020 - Jul 2022Seattle, Washington, Us -
Business AnalystRover.Com Sep 2019 - Oct 2020Seattle, Washington, Us
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Operations SpecialistRover.Com Nov 2018 - Sep 2019Seattle, Washington, Us
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Operations SpecialistFacebook Jan 2018 - Nov 2018• Subject-matter expert on Workplace including training our global team on new functionality. • Responsible for end-to-end Workplace operational process and handle escalations by providing business solution• Advocate for the customer by influencing product and engineering teams with data to make product changes• Pilot Chat Support for Customers, increasing CSAT, IRT & Resolution Rate for enterprise partners. • Expanded SME area to include additional enterprise products, including the WhatsApp Business API launch. -
Team CoordinatorPro Unlimited Sep 2017 - Jan 2018San Francisco, Ca, UsTeam Coordinator for the Workplace Support Team.• Ensure team and individual goals are met such as CSAT, IRT, and QA scores.• Act as a point of escalations for the team and become a subject-matter expert on Workplace.• Create training documents to onboard team for new processes.• Conduct interviews and help grow the Workplace Support team.• Coordinate shift schedules and track attendance to meet 24/7 coverage. -
Workplace Support SpecialistPro Unlimited May 2017 - Sep 2017San Francisco, Ca, Us• Provide white-glove 1:1 support to Workplace administrators.• Confidently answer tickets in a timely and accurate manner to ensure a high level of customer service.• Provide support through Social Media channels.• Identify trends and opportunities for new processes to be created.• Troubleshoot bugs and maintain communication with Engineering teams.• Drive to meet or exceed daily performance metrics related to key performance indicators.
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Public Content ContractorPro Unlimited Jan 2016 - Nov 2016San Francisco, Ca, Us• Identify and review content from Public Figures and Media Publishers.• Gather weekly insights & data points on product activity & analysis.• Support cross-functional projects• Update team guidelines and training documentation on regular basis. • Identify opportunities for improving review process and quality.• Visualisation reports to quantify post quality and merging trends from large data sets (Tableau & Excel).
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Sales AssistantNordstrom Jun 2015 - Sep 2015Seattle, Washington, UsFashion speciality retail store, position based in Stanford Shopping Centre, Palo Alto. Responsibilities Included:• Trained & certified in the use of the Brannock Device • Advise on shoe purchases, requiring knowledge of brand, products and trends.• Meet and exceed daily personal and team sale targets.• Inventory control and management. Input and maintenance of stock room.• Upkeep of customer relationships, included phoning and emailing to inform about upcoming sales and in-store events.• Order and process online purchases for customers in-store. -
WaitressThe Ashling Hotel May 2012 - Oct 2012Customer service responsibilities in a bar and restaurant environment. Received Tourism Ireland specialized training in hospitality sector.Gave new staff training for bar and waiting staff.Managed small bar in function room at large events which included leading a team of two bar staff, interval stock take and cash float management.General bar maintenance and light inventory control.
Christine S. Skills
Christine S. Education Details
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Dublin City UniversityComputer Science -
Dún Laoghaire Institute Of Art, Design And TechnologyComputing Multimedia Systems/Web Engineering
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St. Finian'S Community College
Frequently Asked Questions about Christine S.
What company does Christine S. work for?
Christine S. works for Ezcater
What is Christine S.'s role at the current company?
Christine S.'s current role is Lead Analyst at ezcater.com.
What is Christine S.'s email address?
Christine S.'s email address is ch****@****ver.com
What schools did Christine S. attend?
Christine S. attended Dublin City University, Dún Laoghaire Institute Of Art, Design And Technology, St. Finian's Community College.
What skills is Christine S. known for?
Christine S. has skills like Teamwork, Time Management, Microsoft Word, Microsoft Excel, Customer Service, Social Media, Research, Microsoft Office, Powerpoint, Communication, Photoshop.
Who are Christine S.'s colleagues?
Christine S.'s colleagues are Shaunna Gay, Mary Commisso, John Errigo Iii, Becky Briggs, Liz Johnson, Tyler Lindley 🗣️, Lisa Z..
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