Christine Stack Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

Part time position (evenings & weekends) in addition to my full time role at KPMG.Responsible for scheduling customer appointments, data entry, assisting call center with customer concerns and technician routing issues

Houston, Tx, Us

Slough, Berkshire, Gb

Responsible for the step-by-step organization of training and development program and initiatives throughout North America and Canada while independently supporting the Director of Learning & DevelopmentServe as a central liaison to employees, directors, team leaders, Human Resources team and external customers. Consult and collaborate on needs assessment, training and delivery. Design and administer evaluations, surveys and assessment tools; synthesize and compile data reports and analysis summariesConsults, implements, coordinates and facilitates the company's weekly New Hire Orientation program for approximately 200 employees per year as well as Performance Review System & Process training at all levels for approximately 800 employeesDesigned and implemented an interactive and engaging online learning program to orient new employees across the US and Canada to the business.Serve as a key Administrator of the training database for all employee training programs Source and interview vendors, external courses and learning content by fostering relationships with suppliersManage all aspects of Tuition Reimbursement program including reviewing applications for compliance, approvals and identifying fraudulent information. Conducts yearly review of the policy and provides recommendations for amendments as necessary

Total management of New Hire Sales Training, consisting of 10 classes per year containing upwards of 20 participants. Coordinate logistics, meals, facilities and trouble shoot technical or logistical issues that arise throughout the three week training period. Utilize / manage Learning Management Software (LMS) to enroll participants, manage rosters, search queries, and update completion of programs for 6 phases of training for 20 divisions occurring concurrently each month. Cultivate on-going relationships with all vendors and strategic partners to ensure successful events, swift identification and resolution of problems. Serve as point of contact for HQ, Regional Managers, Divisional Staff, District Managers and Field Force regarding training needs and issues.Manage vendor contract negotiations with hotels, suppliers and service providers.Arrange hotel accommodations, transportation, meeting rooms and classroom support materials for multiple consecutive classes up to 25 people. Manage inventory of department training materials for 10 unique programs, ensuring appropriate publications are available for respective curriculum. Manage department budget of $1MM, ensuring all expenses are recorded, tracked, and processed accurately. Publish monthly budget update to key department directors. Compile and analyze statistical data on success of training program curriculum, including future achievements of "graduates" and satisfaction among participants.

New York, New York, Us

Provided independent support to two directors and their respective teams through the preparation of operational and administrative material, projects, area activities and reports. Provided support to the Vice President of Finance when needed.Communicated departmental methods and procedures. Followed up on administrative details and regularly worked with confidential data. Created ad hoc reports.Utilized problem solving skills to recognize and resolve problems related to office efficiency and conflicting schedules. Gathered and compiled relevant data in deciding on creative solutions to relatively complex problems.Compiled financial data to be utilized by finance and sales colleagues to grow the business.

Zurich, Ch

NortheastProcessed orders, researched deduction, transportation and delivery issues. Acted as a liaison between customer accounts, sales and company operations.

Zurich, Ch

Developed and maintained documentation required to support the Global Customer Management Team. Maintained budget spreadsheet, processed invoices and purchase orders.

Zurich, Ch

Training and DevelopmentActively helped team of associates in organizing presentations, setting up and confirming appointments and updating departmental charts and lists.