Christine Strom Email & Phone Number

Madison, Wisconsin Area

• Consultant working at one client as a backup administrator for CommVault.
• Improved backup times by finding files that did not need to be backed up, rebalancing backup schedule and redesigning storage policies.
• Participated in yearly DR exercise by restoring CommVault, virtual servers and data where needed.
• Remediated vulnerabilities in the backup environment.
• Worked closely with DBAs to reduce backup issues, long backup times and implementing new ways to protect their databases.
• Participated in change management process, incident review and root cause analysis for any issues for the backup environment.

• Principal player in a POC project to select new backup / recovery software product that let to selecting Avamar. Led project to install and configure Avamar to best fit company’s business needs and designed a plan to.
• Discovered error in the way licensing was calculated, which saved 450 terabytes in licensing capacity that reduced costs to the company by not having to purchase additional licensing.
• Created scripts with SQL queries from Avamar to alert for certain conditions such as when proxies were inactive or when VCenter connections were down. This helped in having fewer incidents created and would proactively.
• Migrated most servers from TSM to Avamar which decreased the backup window by an average of 50%, especially for database backups.
• Developed and implemented standards, procedures and processes for L2 team to handle incidents for backup failures and resolve them quickly, or escalate. This resulted in freeing up hundreds of hours of time that a more.
• Acted as the point person throughout the process of restoring service during outages or major issues.