Christine Vu Email & Phone Number

Provide day-to-day support of the current affiliate campaigns’ management, create/enhance process automation, manage technical projects to drive tracking efficiencies and coordinate new campaign launch projects with internal and external partners:• Coordinating projects with internal and external digital partners to migrate conversion tags from cookie-based to Adobe server-side tracking• Initiating tracking fixes and enhancements to ensure data, reporting and process integrity• Implementing reporting and validation efficiencies, automating batch validation processes for all campaigns• Providing technical and operational support for new campaign launches and onboarding• Managing affiliate mailbox and other administrative tasks

Provided sales compensation forecasting, data modeling, analysis reporting, operational metrics tracking and processes:• Worked closely with the Finance, Accounting, Sales Compensation Operations and Sales Reporting teams to build and deploy analytical models and reports using appropriate system/tools• Analyzed sales compensation and related financial data to identify key areas of concern, report on sales compensation program performance and prepare for regular leadership reviews• Develop/maintain dashboards, operational metrics, and analysis to support the growth of the business• Manage sales compensation plan documents and associated calculators• Produce on demand and analytics to deliver actionable insights and reporting to sales leaders and senior management

Pensacola, Florida, United States

Ensure that the classroom education environment is not disrupted in the absence of the regular teacher within the K-12 school system. Responsibilities include: taking attendance, providing subject matter instruction and support to students completing assignments left by their teacher; maintaining the safety and security of the classroom environment for the students and reporting any misconduct to appropriate school administration; enforcing student adherence to lesson plans, school policies and schedules for the duration of the assignment at the school.

Pensacola, Florida, United States

Learning + Development Vendor Management & Reporting: Processed/troubleshoot L&D initiatives Dashboard and ad hoc reports for leadership; conducted QA/User testing and validation for learning application/project enhancements; worked with vendors to identify, resolve and deploy reporting defects/enhancements as business required.CEC Task force assignments: Processed guest Marriott/Ritz Carlton/SPG Loyalty account merge requests; researched and process Marriott Rewards missing stay credits and reward stay reimbursement requests from properties; conducted Bonvoy PMS Configuration Audits; provided Bonvoy Program technical/procedural and certificate support to all properties.Revenue Management system support: Conducted One Yield v2 support and pre-launch validations; other ad-hoc projects as assigned.

Omaha, Ne

- Led global sales operations in facilitating annual account deployment and goal setting activities, defining or improving business processes and sales performance SOPs, managing day to day operations around data/reporting integrity and support. - Worked in collaboration with key stakeholders in the development of global strategy for sales segment tracking and project evaluation, recommending and influencing alignment on business rules for performance reporting standards.- Partnered with the Global Leisure/Airline leadership to fully support segment specific and other specialized strategies. - Developed, managed and distributed scheduled and ad hoc sales productivity-related reporting and analysis, account prospecting and trending to positively impact sales strategy, brand loyalty and client partnerships.- Executed a focus on sales process automation, designing and implementing on-demand Business Intelligence reporting for delivery to the Global Sales Organization and Hotel and Field sales. - Developed and deployed Global Property Leisure/Airline tracking automation strategy, which successfully enabled total account performance intelligence.- Facilitated collaborative technology, data-mining and reporting projects with DW/IT teams and vendors.- Led user requirement sessions and report training, managing specialized projects and project teams as needed.- Managed team of reporting managers and data analysts, providing staff on-boarding, skills-based training, knowledge transfers and continuous development to drive increases in individual and team performance.