Christine Wright Email & Phone Number

Rochester, England, United Kingdom

West Malling, England, United Kingdom

Dealing directly with the public/emergency services in emergency situations, mainly the elderly and vulnerable, responding to personal alarms, calling out support workers, family and/or emergency services. Working in a highly intense environment under extreme pressure on a 24hr, 365-day rota, handling 100 plus calls per shift.

West Malling, England, United Kingdom

Handling 150 plus inbound and outbound calls daily, providing customer service via telephone, negotiating affordable repayment plans as a debt management service, building client relationships to secure the payment plans.

Gillingham Business Park, England, United Kingdom

Utilising Know Your Customer (KYC) with an in-depth investigation of companies, partnerships, sole traders, and directors to verify the identity of customers to prevent fraud. Interaction with customer relationship managers daily, analysing customer cases for due diligence, quality checking cases, liaising with Technical Operations daily.

London, England, United Kingdom

Responsible for clarifying the sophistication of clients that have purchased derivatives and interest rate swap, assisting productivity manager to produce current workflows escalating to senior management, accurately reporting MI data to senior management, allocation of case files to assessors, prioritising workloads, utilising organisational skills.

Maidstone, England, United Kingdom

Competent in all areas of consultation in preparation for laser eye surgery including scans, clinically trained surgical assistant, and laser operator, often travelling to other clinics to cover on their treatment days. Direct and telephone contact with customers during and after their consultations and treatments ensuring they feel that they had received.

Gillingham, England, United Kingdom

Assist in the assessment of people’s health and well- being, undertake tasks related to the assessment of physiological and psychological functioning, assist in providing interventions and/or treatments when necessary, transporting patients and/or items.

Maidstone, England, United Kingdom

Dealing directly with the public/emergency services in emergency situations, liaising with General Practitioners on the well-being of their patients and booking transport to hospitals, working in a highly intense environment under extreme pressure on a 24hr, 365-day rota.

Gillingham Business Park, England, United Kingdom

Team lead of the customer services helpdesk responsible for Corporate Customer AccountsLiaising with staff re their continuous improvements, including appraisals and reports, chairing meetings with management and colleagues, cashiering skills including Bureau de Change for 5 years.