1: Excavated customer's needs to promote products by face to face consultation. Highest external conversion rate was 37.5% while affiliated center was 22% in average2: Coordinated internal teams to make effective communication and implementation to manage around 340 accounts. Had the honor of being Best Consultant for 2 times3: Conducted deep dive analysis and made actionable action to follow up customers. Used Salesforce to identify key potential opportunities

1: Managed around 220 accounts and drove cross-selling opportunities. Achieved goals as Top1 internal revenue around 620K in 2018 Q2, Top 3 internal revenue around 650K in 2017 Q3 in SZ region2: Provided personalized post-sales service to maximize relationship. Brought new sales leads above 10 per months3: Coached 1 junior colleague sales skills and to be familiar with workflow. Led and helped to solve emergencies

1: Maintained 35 existing customers' price, contracts and cargo transportation. Increased customer's orders by phone calls and mails2: Saved USD6525 by inspecting dispute proactively, dispute ratio from 12.4% to 0.5% from Jan to May in 2016(in the period of system upgrade)3: Assisted 4 sales to make customized service and products. Coordinated cross functions globally to solve cargo transportation issues for optimizing customer satisfactionLogistics Cross Border E-commerce Project With Alibaba4: Participated in it in the early stage, met to confirm needs, communicated contract terms and applied project clauses to smooth proces

1: Correctly use Sales System Tools to quote, input and update sales summary2: Follow up on rate increases, communicate it to sales and customers3: Constantly monitor, report and take corrective actions in order to bring down disputes4: Promote company products and services to customers are properly attended over the phone or via mail

1: Recruitment websites maintenance, release and refresh positions.2: Identify and capitalize on opportunities to recruit high caliber professionals.3: Mining candidates resources, expand channels and improve company talent pool.4: Write synthesis for candidates, schedule interview between candidates and client.5: Provide weekly report to general manager and sales department.6: Act as the trusted assistant of GM for admin affairs(Bank, Finance & Real Estate, etc.)