-Greeted guests and provided a warm and welcoming atmosphere in the spa-Scheduled appointments for guests and ensured that all necessary information was collected-Managed the spa's reservation system and ensured that all bookings were accurate and up-to-date-Provided general information about the spa's services and products

-Operated a multi-line phone system to answer calls and direct them to the appropriate department or staff member-Handled guest inquiries and resolved any issues or complaints in a timely and professional manner-Maintained accurate and up-to-date records of all calls and messages

o Simultaneously perform a variety of clerical and secretarial functions.o Maintained records of appointments and terms of office for all Boards.o Carried out statutory responsibilities of the Mayor’s Office Clerk under the direction of the Municipality Mayor.o Prepare and maintain a variety of files and filing systems; prepare, maintain and update various records and reports; research and verify information as requested; purge files as appropriate.o Perform other duties as assigned.