Christine is an Executive Facilitator of learning and a leadership coach at Automotive Dealerships with employees at all levels. She manages the in Dealership Training for 680 Sales Consultants and 200+ Sales and Service Managers in Southeastern Pennsylvania, Northern Delaware and Central New Jersey. She routinely conducts NPS (Net Promoter Scores) and customizes coaching for Sales Consultants using criteria gathered from KPI (Key Performance Indicator) surveys in an effort to further the CX (Customer Experience for both Sales and Service). She uses digital educational tools, learning theory, classroom education and role playing to help staff meet the specific wants and needs of customers, along with facilitation to further learning processes. She takes extremely technical product information and can make it relatable even to a novice in automotive. Christine conducts an effective debrief so that key points, skills, positive behaviors are being highlighted and individual strengths are reinforced. She has a strong comfort level and respective skill to observe participant exercises and is able to be objective and evaluate the participant behaviors/skills against a set of criteria and give constructive feedback. Her engaging style/demeanor creates a comfortable space for participants to learn and apply new knowledge and skills. Christine is well organized and capable of managing a group of people within a set time-frame to complete all modules and get to set destinations at specified times. She maintains an advanced level of expertise in Social Media and digital conference technologies to assist Dealership Personnel in maintaining relationships with existing customers, and receive referrals through follow up support. Christine holds the unique distinction of having the #1 Dealership Territory in Customer Satisfaction for Automotive Manufacturer in terms of service and product knowledge (2013, 2014, 2015, 2016, 2017). References available upon request.

Christine cocreated the implementation of inDealership Customer Advisory Boards in an effort to provide targeted customer centric service (CX) and maintain long term relationships with luxury automotive customers. She helped create a new type of mindset within the Dealership with attention focused on relationship building via coaching and digital learning.

Christine sold electronics and gadgets of all kinds at QVC on live TV. She was best recognized as the "Face of Kodak" for seven years. She hosted over fifteen TSVs (highlighted product special of the day at QVC) and sold into advanced orders well before the 24 hour selling period was complete. Christine trained customers and hosts on product features and benefits, and coached vendor representatives on how to present their products on television. She used social media tools to educate customers, announce new airing dates (live televised presentations) and address any customer service issues in an effort for same products to achieve a five star rating on qvc.com. Christine also assisted on the creative end of b-roll shoots, stepping in as talent occasionally. She helped create new and innovative ways to market technology, trouble shoot, problem solve, and maintain excellent customer relationships with QVC, their vendors and their customers. Visit www.youtube.com/christinealtparry for several examples of Chistine's work.

Christine performed technical presentations on GMC concept vehicles at consumer events, autoshows, ride and drive training sessions, and special events, including multiple appearances at the prestigious Concours de Elegance in Pebble Beach, California. In addition, Christine managed personnel for GMC events througout the country, including the annual NFL Draft Pick and NFL Season Kickoffs, and other event work. She explained technical aspects of products and services, collected leads, and generated multiple sales. Duties included scheduling, logistics, networking, and sales. Chistine utilized various Social Media venues to get the word out about GMC vehicles and GM related products and services.

Christine helped create and implement a health and beauty training program for CVS, Wegmans and Walgreen's under the direction of key Accounts Managers for P&G. She taught sales training, upselling, customer service and product knowledge to store managers of retail operations on the East Coast. Her goal was to encourage, uplift, and inspire store employees to do their best in all dealings with the public.

Christine worked as an Independent contractor/marketing director helping design and coordinate compelling advertising campaigns with outside advertising agency (Kanter, International, Philadelphia, PA). This included creating and implementing compelling tag lines, signage, advertising of all types, some employee training, and a monthly newsletter for all the stores. Christine trained 500 store employees on the new marketing initiatives, and on how to upsell new and existing items, achieving a 75% increase in sales for all 12 locations. Once the whole marketing mix for the 12 store chain was recreated, Christine's job assignment was complete.

Christine nationally and internationally educated airline and catering executives on web based application designed to facilitate sales for food products in flight. She coordinated training for team of six on both front and back ends of web based application. She single handedly wrote the Abanco training materials, educated users with Webex on line training products, orchestrated web site updates with clients’ input, and responded to and coordinated enhancements to the application with customers. Christine was responsible for facilitating the training of 40,000 flight attendants and kitchen staff members; implementing the innovative Food for Sale Program that Delta, United, and other airlines use today.

Christine worked as a specialist in B2B and B2C scenarios. She served as the Company Representative for several Fortune 500 companies on television, in retail environments, at events, and in sales. Christine participated in new product launches in automotive, IT and photography. She implemented sales and marketing initiatives designed to motivate and inform customers and employees on new products and services. She helped to exceed sales quotas and meet customers’ needs. She educated employees on sales strategies, creating goals and meeting expectations. Christine also wrote and presented technical information at national and international trade events. She used web sites and email marketing to drive traffic, encouraging potential customers to make purchasing decisions. Clients included Sodick, GM, American Laser Centers, Kent Displays, IFS, Cisco, Microsoft, Procter and Gamble Health and Beauty, Johnson and Johnson Health Care, Lexus, Subaru, Toyota, and others. References are available upon request.

Christine trained potential airport employees on airport screening/Homeland Security initiative, as part of implementing new and increased security measures at airports throughout the country. She also coordinated the venue of the event and check in schedule. Airports included LBB (Lubbuck,Texas), FWA (Ft. Wayne, Indiana) and SAN (San Diego, California).

Christine inspired various members of the Chicagoland area press to promote various products and services for her clients in the automotive, technology, and hospitality industries. She authored press releases, website verbiage, flyers, invitations, and other promotional pieces. Christine created a venture capital funding proposal which resulted in 1.7 million dollars worth of VC funding for one of her clients. She also represented same clients as a narrator and product presenter at automotive and trade shows. Christine employed brand ambassadors to act as representatives at various trade shows and special events. Client list available upon request.

Christine was tasked with explaining the benefits of a horizontally opposed boxer car engine and assymetrical all wheel drive before most automotive manufacturers were including these features in their product line up. She was selected by the President and CEO of Subaru to deliver pertinent information on the new Forrester product launch at Dealership meetings, along with Outback Update and Impreza (WR-X) product information. Duties included customer service, product training, lead generation, and sales satisfaction.

Christine worked as an independent special event coordinator for A. Hardy USA, the top importer of specialty cognacs in France. A. Hardy had a secondary division, International Beverage, which sold wines and spirits both on and off premise throughout the Chicagoland area. Christine participated in several events, such as the Bon Appetit Wine tasting and the Midwest Wine Expo, managed and trained independent contractors on various brands, merchandised AH/IB items both on and off premise, and exceeded sales expectations in all areas. Christine's side business, Cha Cha Marketing, allowed her to hire, manage and train independent contractor personnel in both on and off premise locations.

Christine worked as the Company Representative for Toyota Motor Corporation at Trade Shows, Auto Shows, and Consumer Events. Duties involved sales, marketing, customer service, lead generation and retrieval, and product presentation.