Acting as an Advisory Board member for an innovation incubator of digital experiences.

Dual Role of Northeast Market Unit Lead for Boston, NYC & PA + Song Studio Lead - BostonSong Studio Lead- As a new craft-focused delivery model for Song, Lead the activation of the "first official" Studio - Boston. - Superpower of skillsets curated around Digital Product Creation- Partnering and integrating a Near Shore Studio - Buenos Ares- Defined structure, operations, delivery models, leadership roles and ways of working for this studio and all future Song studiosNortheast Market Unit Metrics- The FY22 goal ‘Stabilization’ was met by training 9 new leaders- Maintaining above the 72% chargeability target – sometimes 86%!- Reducing attrition from 23% to 14% - Remaining involved and accountable for $40mil+ Boston client revenue, ~100mil NE revenue- Guided engagement and culture initiatives both remote and in-person for the NE regional teamPersonal Metrics- ~12.5million SOLD impact on Bright Horizons and Saofi and ~16Mil Proposed/Lost Solutions though Bayer, JPMC, Tiger Global, JPMC, ETS, SKKN, QUIL +- Experience Design Delivery Process SME for Accenture’s Global Responsible Experience Design (RXD) Initiative, facilitating workshops for over 60 global leaders, and provided direction into the creation of ACN’s Global RXD Principles- Presented at FY22’s Equinox Conference demonstrating thought leadership and advocacy for RXD within ACN- Held a trifecta of leadership roles as the Song Academy Business Lead, NE Build Lead for the Song Development Program and the NE All Capability Lead for the NA Apprentice program to improve ACN Song’s approach to junior talent acquisition, development and retention- NA Digital Products Business Lead for the preparation efforts, operational organization, internal advocacy and cohort execution of the FY22 Song (formerly Interactive) Academy, the Fall FY22 cohort was the largest NA wide program to date with 44 apprentices, 261 volunteers, and ~1.1M hours of investment

Transitioned into Studio Lead Boston Role from Northeastern Regional Experience Design Capability Lead- Initially Leading the Design (46) & Product teams (19)- Now leading a fluctuating group of 170 down to roughly 130 now. - Managing 8 Capabilities: Android, iOS, Experience Design, iOS, Quality Assurance, Delivery Management, Product Management and Go-to-Market- Juggling additional Leadership roles given leadership attrition: Studio Operations & Facilities Team Leadership, Financial and Procurement advisement with our new procurement representative, Overseeing IT support, Overseeing Career Counseling decisions and trainings and Overseeing all HR cases to make sure properly vetted through our HR representative, Overseeing all recruiting efforts, recruiters and hiring plans in conjunction with newly assigned HR representativeStudio Metrics- Supported combined NE revenue with NYC & Boston of $164million- Managed Studio Revenue of ~19mil a quarter since Sept 1 total of 45.6million- Managed overall opportunity potential (backlog, lost, etc) for Boston of 80million - Stabilized attrition rate from 19% in Oct-Dec to 9% as of June 2019- Improved Studio chargeability*: Q1 was 73.1%, to improved *82.5% in Q2 (86.5% in Jan!),*sustaining above 75.5% target until COVID in March- Maintaining a relatively strong (for what it’s worth in this climate) changeability during COVID of 69.5%Personal Metrics- Current client complexity is all C-Suite executives with name and text level relationships and collaborative work formats, such as dynamic design workshops with clients such as State Farm, Circle K, JPMC, Biogen, Estee Lauder- Led 6 GTM Pitches/Efforts, to include Estee Lauder, Circle K, Biogen, Wellington, State of MA COVID totally over 8mil

Supporting the Experience Design Capability for our ever growing geographic locations: Boston (Headquarters), NYC, Houston, Chicago, Seattle and the Nordics. - Accenture Cannes Lions Presentation/Panelist Finalist for Interactive Demonstration of Alexa & Mobile experience for Seniors & Caregivers- Grew team from 42 > 86 across the new US Studios and 1 hire in the Nordics- Established guidelines and support for new design practices in each new Studio- Transitioned management of sourcing, interviewing and hiring practices for designers within each new studio- Rolled out new Design Thinking Lead training for Senior, Lead, Principal Designers and Product Strategists

Co-teaching the Human Interface Design Class for the Human Factors Engineering Department of the School of Arts, Sciences & Engineering.

Directed a menagerie of up to 45 Intrepid Designers --seasonal Apprentices in the mix-- across three separate offices: Boston, New York City and Houston.Guided the team through the company's first acquisition.Had an attrition rate of 0% for 22 months.Helped grow Experience Design as a core business offering with average 60+% in pipeline leads.

Held this role for 11 months and a few odd daysHad 3-4 direct managees as a Career Counselor/ManagerLaunched Track Nantucket: an experiential bike touring app uncovering island loreLead Designer for an International Pharmaceutical & Telehealth app, orchestrating a team of 4 designersStrategist/Lead Designer on Design Sprints for Fortune 100 and Start-up ClientsLead Designer for Design & Discovery Engagements for local Start-up ClientsAssisted in training within the Intrepid Apprentice Program of the next generation of designersFrequent Presenter and Panelist at General Assembly events and multiple Graduate Program ForumsDesign, UX and Photography Portfolio Reviewer and Assessment Events

I went to Digitas for the promise of Northstars -read 'Pitch, Digital New Business Pitches, Ideation Sprints, Google Design Sprints'- basically a 2-3 week highly intensive blank slate to prototype pitch. Client delivers a problem, we work together in sprint methodology exercises for a few days, then our team breaks of to ideate, design, build a story deck, prototype (to the degree of fidelity needed) and pitch back all in a 2 week time period. A whirlwind, but where I thrive. It's the best type and most gratifyingly challenging work for me.-Strategic Pitch Lead, App Design Pitch Lead and Principal Designer for Baskin-Robbins first app to be released Oct. 2016-A nine time pitch winner and Design Sprint Lead for Fortune 100 brands-Strategic Lead and UX or UI Resource on specific client briefs and projects

-Managing, monitoring and engaging across all of the VCU Brandcenter's social platforms: Twitter, Facebook, Vimeo, and Youtube.-Built & designed an Alumni Freelance Directory website for use by agencies and alumni to find Brandcenter freelance talent in one central location: http://vcubrandcenter.wordpress.com

I wandered back to school because A. I LOVE learning, I am obsessed with constantly discovering new things & B. I wanted to expand into strategy, but felt I needed more experience. I landed in the Creative Technology track because coming from a background in Social Media I have a passion for everything Digital, especially new technology and user engagement. I am extremely intrigued in creating interactive and deeper relationships with brands through technological engagement.The CT Track teaches UX Design, UI Design, Rapid Prototyping, Creative Concepting, Transmedia Campaigns, Human Centered Design, Emotional Design, Gamification Theory, Intuitive Design, 3D Printing, Processing & Arduino Sketch & way more. Overall, we develop the skills to tackle a brand or business challenge through unique, smart ideas that behold surprising, delightful and memorable executions. Basically, solving problems with digital solutions and enhancing a consumer's experience with a brand.

Brought in to assist with the transition to Ad Age's newly designed site, including:-Evaluating UX within CMS & new site design-Editing HTML to correct formatting, elements and slideshow/video content-Updating and locating legacy content to input into CMS-Heavy editing inside the CMS to legacy articles including tags, authors, and content

-Crafted the brand voice and persona on Twitter and Pinterest through content and copywriting-Monitor, manage and moderate the day-to-day social engagement and experience-Developed mini-campaigns for serial content such as #12DaysofDoing and #WeekendProjects

-Crafted Social Strategy, Analysis and Campaigns for two Fortune 500 clients-Pitched to a client who bought my proposal gaining the agency a new piece of work in Social Media-Brand, consumer and industry research on multiple client briefs-Wireframed sites and conducted UX evaluations on touchscreen and phone applications-Ideated for CEO level Events, New Business pitches and current campaigns-Conducted an Internal Seminar on UX 101 to over 60 agency employees-Co-Hosted the start of a 4-week Internal Digital School introducing the realm of digital to the Production team by walking through technology and the schedules, budgets and team structure necessary for each-Attended many external industry seminars including: Social for Mobile and Natural User Interfaces-Interior designed and installed new Lobby Decor with the other interns

-Acts as Brand Voice, Community Manager & Content Generator on social for multiple clients, to include Fortune 100 and Entrepreneur start-ups-Sole lead for content generation, posting and engagement for Create Digital -Resource and representative for company at networking events and conferences-Developed case studies for client project award nominations-Monitor, manage and moderate the day-to-day social content and experience.-Manage client presence on social media sites including Facebook, Twitter and other similar community sites.-Post on relevant blogs and seed content into social communities as needed.-Responsible for copy and media as well as ad hoc conversational reports and updates.-Share insights gained from social media monitoring to help evolve strategies.-Monitor trends in social media tools, trends and applications.

º Grew the State Fair of Virginia Facebook page fan base from 11K to 25K+ in 5 monthsº Crafted a phased social media strategy for the 1,000 Homes for 1,000 Virginians Campaign (Pro Bono)º Acted as Community Manager for 3 client Facebook pages and Siddall, Inc.’s Facebook pageº Created the idea for a interactive tab located on the SFVA Facebook page that prompted viral sharingºGrew the Meadow Highland Games & Celtic Festival Facebook page from 20 to 1000+ fans in 2 monthsº Researched, organized and developed the copy, content, photography, ‘game’ ideas, FAQs and interactions with fans for the SFVA & MHGCF Facebook pagesº Wrote and compiled the award submission for the 2011 IAFE Awards in the Social Media Category º Capitalized on outreach efforts on other Facebook pages and Twitter to locate new fan basesº Researched, brainstormed and wrote copy for New Business Requests for Proposals

° Proposed alternative 'green' method of issuing Annual Community Report, as an e-magazine to 10,000+ internal & external resources ° Project management for numerous company-wide events & communications: Annual Community Report, Quarter Earnings, Senior Level Meetings, GENPAC, Women's History Month, Annual Food Drive, Health Risk Assesment, Compass Awards, Team Genworth Awards, Black History Month, etc. ° Redesign and layout of Internal Newsletter The Genworth Chronicle & Annual Community Report, both distributed to over 6000 employees° Revamp of internal emails by creating modern look & feel of headers & layout ° Draft & post intranet articles on a continuos basis--over 50 published articles to date° Conducted company-wide surveys & related summary to executive leaders° Provide strategy & resource support to numerous departments for their communication campaigns

° Provide administrative support to Fashions Department by generating & distributing a variety of reports to include: Daily ° ° Merchandising, Sales Histories & Profit/Loss Margin Reports utilizing Teradata & WMS ° Maintain inventory, seal issue & shipping logs° Handle national & international vendor inquiries ° Assist Fashions Processing Department as needed to generate departmental activity reports

° Created & Edited over20 Articles selected for publication in the New River Voice ° Conducted live video interviews on current events & public opinion using iMovie & YouTube ° Interviewed government personnel,political figures & local businesses to collect article content° Directly involved with launching the “My Voice Matters” Campaign° Designed & handled online marketing & advertising with Adobe Photoshop & DreamweaverNetworked with local business owners to sell advertising space

° Created over 38 Articles selected for publication in “imagine Magazine” ° Wrote & published press releases for PR Department on newly released technology° Wrote 2 book reviews for publication in “insight Magazine” (the corporate quarterly report for Canon VIP)° Assisted with layout, copying & editing of promotional, advertising, seasonal flyers & magazine articles° Interviewed Canon employees to collect article content & maintained the company personnel website dedicated to company events, functions, & employee areas of interest° Collected information & maintained database of tutorials, advertising protocols, policies & procedures for several Long Island publications° Acted as Canon representative to host & serve at the Annual Non-Disclosure Agreement Tour (an event introducing media to new products not yet available to the public)

° Interviewed, hired & oversaw daily performance of a 12 member editorial staff ° Published over 40 Articles on sports, current events,breaking news & student interests° Handled all public inquiries & letters to the Editor° Attended community events & Faculty/Student Senate meetings for article content & topic collaboration° Redesigned & edited Editorial section layout using Adobe inDesign° Acted as lead spokes-person for sensitive material articles° Verified facts & ensured adherence of strict guidelines in regards to legal policies & procedures ° Met time-sensitive publication deadlines° Edited & approved final drafts prior to publication