Optum Home and Community Care - Strategic Solutions• Design and implement machine learning solutions within cross-functional teams to support HouseCalls and other Home and Community Care operations • Conduct statistical analyses to evaluate the impact of operational procedures on member retention, satisfaction, and clinical outcomes• Serve as a technical lead for projects related to personalized outreach strategies, such as identifying the best phone number to use when contacting a member• Maintain data related to members’ current statuses and retrospective/prospective risks, to assist with member outreach prioritization logic and strategy

Healthcare Economics - Medical Informatics• Provided end-to-end analytical support for multiple clinical programs focused on SNF stays, inpatient readmissions, and end-of-life palliative care• Built and deployed predictive models to quickly identify high-risk members for outreach• Evaluated program performance through outcomes analyses and customized interactive reporting • Completed the Emerging Leader Program, a manager-nominated, selective program to develop business and leadership skills through cohort discussions and weekly assignments

Division of Statistical Genomics at the Center for Genome Sciences and Systems Biology• Analyzed large genetic and biomedical data to identify genes linked with disease outcomes• Collaborated with internal and external colleagues to produce requested data and reports, resulting in seven published white papers

Saint Louis University's Center for Health Outcomes Research• Evaluated clinical outcomes of a pediatric program, contributing to a published white paper• Discussed findings and recommendations to hospital clinicians, administrators, and board members