Christine Cole Email & Phone Number

South Carolina, United States

Anderson, Sc, Us

South Carolina, United States

Lexington, South Carolina, United States

South Carolina, United States

Working remotely for the Citizens Bank CARES ACT PPP Taskforce in the Commercial Business Operations. Processed government guaranteed business loans in preparation for closing within expected service levels. Obtained all necessary collateral reports and information required to meet the terms and conditions of credit approval and of government agency requirements. Worked with UCC secured, titled collateral, commercial real estate, construction, refinance and business acquisitions. Prepared all documentation necessary to properly close and document government guaranteed business loans. Ensured loans are closed, documented and disbursed in compliance with SBA/USDA regulations. Ensured proper loan and collateral documentation by staying abreast of and interpreting various laws, regulations, policies and procedures of loan documentation. Monitored and sometimes directed monetary disbursements as well as involvement in post-closing quality control. Processed the Forgiveness applications for the CARES ACT PPP Loans.

Remote

South Carolina

Working remotely and independently as a contractor for the Wholesale eReceivables Implementation Merchant Services Team to assist with the implementation of Large Deal complex customers across the nation. Managed the Statement of Work (SOW) and excel based Project Plan developing and revising project plans, tracking project status, identifying, negotiating, and owning issues to resolution, escalating as necessary and ensuring project tasks are completed according to established timelines. Personally performing specific, detail oriented, account set-up tasks and delivering customized customer training. Working directly with all stakeholders including internal and external vendors, and 3rd party providers, sales partners, Wells Fargo Merchant Services product and operations team members to positively meet the needs of the customer base. Familiarity with Merchant Services products such as terminals, gateways, Value Added Resource (VARs), and the many different intricate details that are needed in order to efficaciously implement the services requested by the merchant.

Lexington, South Carolina

Medical advocate/advisor for a senior citizen facing life threatening illnesses by providing transportation to and from all doctor’s appointments, chemo and radiation treatments, encouraging proactive healthy practices to combat the life threatening illnesses and maintaining their rigorous schedule.Coach USTA JTT (Junior Team Tennis) by coordinating drills, skills and conditioning for the young players. Communicated with League Coordinators to setup tennis matches for the players and advised parents on the match schedule.Assistant Team Manager 12U, 14U and 16U Travel Fastpitch Teams by coordinating practices, drills, conditioning, team building and communicating with parents. Coordinating the entire workflow process of taking applications, accounts receivable, ordering uniforms, holding tryouts and creating a specific schedule for parents and players to follow for the upcoming season. Working with tournament directors in the USSSA, WFC, ASA and NSA leagues to select specific tournaments for our players throughout South Carolina and the Southeast.

Lexington, South Carolina

Working remotely and independently as a contractor for the Project Management Team responsible for the Treasury Management Division clients during the Wells Fargo/Wachovia migration. Recognized for having the rare quality of finding resources blindly and navigating through an unimaginable amount of information while filtering through to the solution to deliver the best client experience.• Responsible for managing a portfolio of the top revenue-generating and strategic clients through a series of five (5) conversions that represent the largest bank merger in history.• Responsibilities include identifying service changes with high impacts and guiding clients through key actions necessary for a successful migration to the Wells Fargo platforms. • Project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects/clients in a matrix organizational structure.• Managed additional internal project partners to ensure timely completion of assigned activities. • Anticipated risks and put plans in place to eliminate or minimize client impact. • Results were a successful conversion experience for assigned clients, with 100% retention of clients.

Advising clients by identifying business needs and determining solutions to business problems. Providing solutions for systems development component, process improvement, organizational change or strategic planning and policy development.

Called on prospective and current clients to identify TMS needs. Managed client pricing strategies to ensure profitability. Worked with product management, TMS Implementations and Client support to insure proper TMS Implementations. Trained clients on On-line TMS system as necessary and maintain up to date TMS industry and product knowledge.

Worked with a team of committee members from North Carolina and South Carolina to develop and implement a successful business conference for Treasury Management Professionals from around the nation.

Worked for a national commercial bank, developed commercial banking relationships with clients and prospects by analyzing their current accounting system(s) and then consulted and presented efficient cash management strategies to complement those accounting systems. Consistently increased my portfolio by more than 20% each year. Developed and piloted the implementation team approach so that all sales consultants partnered with an implementation specialist to track all implementations through to completion and communicated updates to clients.• Sold over $1.98MM in Cash Management new revenue by working with relationship officers, identifying prospects for cash management or depository services.• Following-up with client and Client support to insure that all implementations were completed per individual service.• Managing the sales territory by bringing sales opportunities, mini-campaigns and prospecting ideas to the attention of relationship officers.• Developing excellent relationships with the regional president, city executives, corporate bankers, business services officers and others in the Banking Network in order to understand their needs for cash management support and to promote cash management to them.• Providing cash management training, as needed, to relationship officers and other field personnel sufficient for them to be able to identify and refer cash management sales opportunities.

Project Team Member for the Commercial Business Internet banking system. System administrator responsible for testing and piloting of the internet product. Lead Technician for Internet products. Trained branch personnel, departmental staff, and customers on use. Recruited, hired, trained, and supervised technical consultant.

Bachelors Of Arts, Business Information Systems, 3.97

Activities and Societies: Dean's List, Alpha Sigma Lambda National Honor Society, Golden Key International Honor SocietyHonors: Summa Cum.

High School

Activities and Societies: Varsity Tennis, Greenwave Yearbook Staff, Drama Club, FCA