Christine F. Smith is a Head, Acquisitions and Serials at Concordia University. Colleagues describe her as "Christine is an absolute joy to work with. She is meticulous, thoughtful, and thorough; she ensures that everyone, both customers and colleagues, knows what is happening and when and why. Her work on revising extremely complex approval plans was outstanding - she was able to effectively coordinate several departments to expedite these changes and ensure the customer's plans met their collection development needs, all under a tight deadline. Christine is a dependable and considerate colleague who is not afraid to ask for help when she needs it and shares her knowledge and talents freely and widely. She is truly fantastic, and I enjoyed working with her immensely." and "Christine’s interpersonal skills, technological knowledge and professionalism made her a strong asset as McGill University’s trainer for the ProQuest Graduate Education Program. Her ability to effectively market and communicate allowed her to engage fully with faculty and students receiving instruction. Whether conducting full class, one-on-one or virtual trainings, feedback from Christine’s students was consistently positive. Christine also went above and beyond the required training program – reaching out to co-train with McGill library staff, and developing a training portfolio to include a vast array of products, from citation and general research to statistical products and K-12 materials. Her professionalism, attention to detail, technological and interpersonal skills all contributed to her success in our program."