• Responsible for the timely and accurate set up of all EMEA campaigns • Consistent communication with the Lead Generation Fulfilment leaders, Customer Experience managers, and team members to ensure that all campaigns are set up as required• Proactively optimise and improve processes with regards to effective campaign set up• Ensure that all client programs are launched with our production and technical teams; serve as a liaison with CXMs to ensure all client requirements are captured accurately and each client campaign is fulfilled on time and with accuracy• Complete monthly performance evaluations and KPI tracking• Accomplish results through staff members by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, developing, coordinating, and enforcing systems, policies, procedures, and productivity standards• Enforce quality standards; analysing and resolving quality problems; identifying trends; recommending system improvements• Monitor and balance workloads within team• Collaborate and communicate with other departments to ensure campaign order fulfilment• Month-end audit of all delivered leads• Oversee day-to-day operations of the team

• Responsible for the allocations and pacing of our global campaigns to be delivered by our various Telemarketing & Email departments in our offices in Ireland and the Philippines. • Ensure our teams have a steady stream of work that we can deliver to the agreed pacing schedules dictated by our Customer Success team.• Looking at the macro level of each campaign ensuring we have the capacity to deliver targets on time. • Manage the operations of fulfilment of sales purchase orders from large IT companies like IBM, HP, Microsoft and Oracle along with SMB organisations to continue to successfully build relationships with our clients for the future.

Running a team that includes Business Development Executives and Client Dedicated Resource Executives.Working closely with other depts. including Sales, Data and Senior ManagementDelivering high revenue monthly targetsTraining BDE's to deliver the highest level of service for each individual campaignManaging multiple Clients on a monthly basis

Internal Results are a leading provider of performance based inside sales services for technology vendors. Headquartered in London, UK and benefiting from a combined 50 years of experience in lead generation we provide a comprehensive set of services that ensure our clients long-term & short-term pipeline productivity, ranging from e-marketing and opportunity identification, to appointment setting and inbound lead qualification.SpecialtiesLead Generation, Appointment Setting, Channel Enablement, Inbound Lead Qualification, Cold Calling Workshops, Data Services, E-mail Marketing, Event Support, Opportunity Qualification, Precision MarketingSpecialties: Account Management, Marketing Campaign Project Management, Lead Generation, Demand Generation, Cold Calling, Lead Nurturing, Sales Pipeline Development, Telemarketing, B2B Marketing, New Business Acquisition, Appointment Setting