• Manage reservations for the establishment and seat guests accordingly.• Provide menu to guests and answer questions.• Handle payment and cashier duties.• Assist in maintaining the overall guest flow of the restaurant.

• Conduct thorough research on university events, initiatives, achievements, and announcements to gather information for news stories.• Collaborate with the social media and marketing team to plan the content calendar and prioritize news stories based on relevance, timeliness, and audience interest.• Interview relevant university personnel, faculty members, students, and other stakeholders to gather quotes, insights, and additional details for news stories.

• Craft compelling press releases, donor acknowledgment letters, and invitations for special initiatives.• Collaborate with marketing to ideate and execute promotional campaigns and advertising across various channels.• Curate and create social media content to promote special events and initiatives.

• Identified customer needs and providing help and assistance – offering advice and style tips. • Communicated with customers. • Created window and wall displays. • Customer service and value-adding. • Responded to client requests by phone, email, and personally as a part of the central office customer service team.

• Greeted and engaged with guests as they entered the restaurant. • Managed waitlists and seating guests.• Efficiently delivered food and beverages to guests. • Upsold additional items to guests.

• Managed organizations Facebook and YouTube accounts and posted content on the website blog • Gained insight into what skills are needed to establish a successful media career. • Monitored social media platforms for relevant conversations while writing blog posts and designed graphics for social media platforms.