Provided comprehensive administrative and financial support to ensure efficient departmental operations. Prepared meeting materials, managing financial documentation, and assisting in account closing and financial statement preparation. Supported system maintenance, records management, and provided secretarial assistance to the management team.Highlights:•Managed the human resource functions for over 100 staff members, including recruitment, promotion, and performance evaluations, reducing turnover by 10%.•Spearheaded the review and improvement of school-based mechanisms, enhancing administrative efficiency and stakeholder satisfaction.•Implemented an effective internal control mechanism for personnel and financial management, resulting in a 20% reduction in financial discrepancies.•Fostered effective communication and collaboration between the school and various stakeholders, including school managers, legal advisors, and external partners, enhancing the school's operational effectiveness.•Supervised and trained a team of 15 non-teaching staff, improving team productivity and overall job satisfaction scores by 30%.•Coordinated and supported over 50 SMC/IMC meetings, including preparing comprehensive documents, drafting minutes, and facilitating manager elections and registrations.•Developed a comprehensive crisis management plan that was successfully executed during emergency situations, ensuring minimal disruption to school operations.•Streamlined procurement and trading operations, optimizing the budget by 15% through careful vendor selection and contract management.•Established a systematic approach to parent education and community engagement, resulting in a 25% increase in parental involvement.•Managed end-to-end grant application processes and coordinated with external partners to enhance project funding outcomes for community initiatives.•Actively engaged with communities to support project planning.

Provided comprehensive administrative and financial support to ensure efficient departmental operations. Prepared meeting materials, managing financial documentation, and assisting in account closing and financial statement preparation. Supported system maintenance, records management, and provided secretarial assistance to the management team.Highlights:• Enhanced communication and coordination within the department by organizing and documenting over 200 meetings and events annually. • Supported the implementation of a new financial software system, providing training to over 50 staff members and improving overall departmental productivity.• Reviewed and verified financial information and supporting documents, ensuring 100% accuracy and compliance with organizational standards.• Developed a comprehensive checklist for financial document review that reduced errors in financial reporting by 20%.• Managed general administrative duties and daily operations, improving departmental workflow efficiency by 25%.

Explored new business opportunities, generated sales leads, and formulated strategic solutions for the worldwide markets. Underwent rotations in Business Development, Customer Service, Human Resources, and Operations to gain cross-departmental experience. Contributed to achieving business targets and enhancing company visibility through effective marketing and management initiatives.Highlights:• Initiated a customer feedback program that led to a 20% improvement in client satisfaction scores.• Developed and implemented tailored business solutions for clients in Hong Kong and South China, increasing client retention rates by 25%.• Led cross-departmental projects during rotations, enhancing operational efficiencies and streamlining processes in the Business Development, HR, and Operations departments.• Supported the HR department in recruitment and training initiatives, effectively reducing the new hire onboarding time by 30%.